Pause
When I give talks I often start by saying men and women experience the world differently. This is simply a fact I am unwilling to debate (though some men want to!). One of the many, many, some might say countless ways we ladies experience the world differently is through our bodies. That’s right. Ladies' bodies are different. They are different and do things completely out of our control (and apparently science’s control as well) and we are going to talk about it.
Dear Men,
If you are squeamish about this you need to grow up. If we have to see a shit-ton of Nugenix commercials with Doug Flutie (Flutie Flakes, never forget!) because we opted to watch a football game I think you can handle some basic science. Besides, knowing this stuff can make you a better partner and a generally more informed human being. Those are both good things.
You can do it,
Tara
For years no one talked about periods, or menopause, and we didn’t even know that perimenopause was a thing. Please stop to think about that. We did not (and in Florida some still can’t) talk about completely natural, totally unavoidable things that happen to ONE HALF OF THE POPULATION. These pesky periods that DeSantis wants to pretend don’t exist are the same things that offer him the pregnant bodies he and his fellow ass hats so love to legislate. And consider the flip side of this. What if no one ever talked about erections or their impacts (#bantheboners)? This would be weird, would it not? But no one is telling young boys that the things their penises are doing that are outside of their control are dirty. In fact, boners are treated as hilarious and deserving of high-fives! Yet that’s the message sent to girls and women; what your body is doing is not ok. We can’t help it. They can’t help it. But the rules are simply not the same.
I remember the lengths girls would go to hide the tampon or pad they were taking to the bathroom at school because god forbid a boy saw! You would be mercilessly tormented. And it didn’t get better once you made it to the bathroom; the bathroom you only shared with only other women who also got their periods. The fake coughs to cover up the rustling of the wrapping. Trying to hurry up so no one would know. It was all such a ridiculous performance and waste of time. Sounds like we were all taught to tightrope menstruation too. Luckily, things are changing. Young women are talking about their periods. Probably because they are being raised by women forced to feel shame about them. That’s progress. Hooray! But there is way more work to do. Consider that women spend on average $13+/month on menstrual supplies.* Here’s a breakdown of the cost of period-related expenses over a lifetime. I did just learn that, if you are fortunate enough to have a health savings account or flexible spending accounts, these products are covered. But you are still paying for them!
Please enjoy this amazing piece by Gloria Steinem on what would happen if men were the ones menstruating instead of us. Executive summary: Everything would be free and we would do nothing but talk about our cramps!
All these fertile Myrtle’s out there with their regular cycles (which, according to the White House, you definitely should not be tracking on your phone) are in phase one of womanhood. It’s a long phase. It lasts several decades and costs us a lot of of money, pain, and suffering. That is only phase ONE! And that’s the good phase! Up next is some form of menopause. Which one? Who knows! Not your doctor!! You can just guess what’s happening:
Menopause (the OG): Ovaries stop producing eggs. No more periods. Can happen anytime after 45 but typically around age 52. Symptoms include but at not limited to:
Irregular periods
Vaginal dryness
Hot flashes
Chills
Night sweats
Sleep problems
Mood changes
Weight gain and slowed metabolism
Thinning hair and dry skin
Loss of breast fullness
Some evidence suggests that certain factors may make it more likely that you start menopause at an earlier age, including:
Smoking. The onset of menopause occurs 1 to 2 years earlier in women who smoke than in women who don't smoke. Just don’t smoke. It’s gross.
Family history. Women with a family history of early menopause may experience early menopause themselves.
Cancer treatment. Treatment for cancer with chemotherapy or pelvic radiation therapy has been linked to early menopause. That’s some real BS.
Hysterectomy. A hysterectomy that removes your uterus, but not your ovaries, usually doesn't cause menopause. Although you no longer have periods, your ovaries still produce estrogen. But such surgery may cause menopause to occur earlier than average. Also, if you have one ovary removed, the remaining ovary might stop working sooner than expected.
Perimenopause (the new kid on the block): Literally translates to: around menopause. If you haven’t heard of perimenopause that’s ok. It’s only recently that the medical community has acknowledged that it is a thing and not just all “in our heads.” Perimenopause is basically purgatory for the female reproductive system. Our lady parts sometimes have a hard time deciding if they are ready to retire and get the reproductive version of a second-wind. While all this is happening we face (up to several years of) vague but annoying symptoms that make us feel like we are slowly losing our minds.
VERY IMPORTANT NOTE: A gynecologist once told me that it is not uncommon for women in their mid-forties to come in to get checked out for what they think are perimenopausal symptoms only to find out they are pregnant! Their periods have become irregular so they stop using birth control and SURPRISE. The more you know!
Early Menopause: Same shit as menopause but before 45. Additionally, if your period stops for at least three months when you’re under 45 (and not pregnant), this is a sign of early menopause: go to the doctor!
Premature menopause: Your period stops before you are 40. If you are not pregnant or on birth control go to the doctor because this can have other impacts on your health.
Recently, Drew Barrymore had a hot flash on live tv (that sounds almost as fun as when Dan Harris had a panic attack on live tv) and it led to a bit more discussion of the fact that these things happen (even to famous ladies!). I love opening a dialogue about this stuff but I also know that Drew (along with Gwyneth and Cameron Diaz) just invested in a menopause startup. So actual hot flash or acting? Whatever the case we need to talk about it all more and find ways to support women going through these phases of life.
We were getting inundated with ads on our streaming services about treating something called Peyronie’s disease (bent 🥕) and couldn’t figure out why. Then we realized that my husband had recently taken a liking to Peroni beer. Him telling me that he liked this light, Italian lager had translated to penis commercials because our devices are always listening. Always. Peyronie’s is a penis-related issue that impacts 4-13% of men (not HALF of the population, not even half of the men). This “disease” causes your penis to be curved or have bumps. That’s it. That’s the disease. But don’t worry! It will all be ok because we have a cure for it! Never mind that Peyronie’s does not lead to cancer or have side effects that lower your bone density or even cause pain. In fact, these are the actual side-effects of Peyronie’s from the Mayo Clinic: Inability to have sexual intercourse. Difficulty achieving or maintaining an erection (erectile dysfunction). Anxiety or stress about sexual abilities or the appearance of your penis. To summarize: 4-13% of the male population may feel sad because their penis looks funny.** Thank goodness we have found a cure for this debilitating condition. The fact that this has a cure and doctors are still shrugging at women about the laundry list of medical issues related to menopause is a real testament to what I said earlier: Men and women experience the world differently.
But Tara you are a business professor not a gynecologist! Why are you talking about this? First, I keep sweating through my clothes at night and it’s really freaking annoying. Second, this has a lot to do with business! There are business opportunities wrapped up in this that need to be explored. This is a bottom line issue and a corporate culture issue. Women coping with menopause have missed out on $1.8 BILLION (with a B) worth of productivity. These missed days and other symptoms are impacting their performance and mental health at work. Think about the difference that could be made for these women if your culture was inclusive and (at least pretended to be) caring. The benefits could be huge. Not only would these (currently frustrated) women see that they are being supported, their wiliness to jump back after they feel better (I think) would be notable. Menopause and all of her friends are hitting us at our prime in terms of business success and that sucks. If these issues are forcing us to opt out of employment we are also opting out of the leadership development pipeline. Menopause could be one of the unrecognized reasons for the paucity of women in senior leadership positions. Thankfully there are opportunities for organizations to do better for their female employees. Here is an actual checklist your company can utilize as a way to improve your menopause support and here are some other suggestions:
Talk about it. Provide education to help address the stigma. It’s not the cooties.
Offer access to treatment via health companies dealing specifically with menopause and its symptoms.
Allow flexible work arrangements to accommodate employee needs.
I’m a big fan of treating employees like they are human beings. I think it’s important to acknowledge that work isn’t the only thing in people’s lives. So, if your senior VP just spent her night wide-awake in a pool of her own sweat while feeling murderous perhaps insisting she be in person for a meeting isn’t a great call for her or your organization. Think about how you can humanize your organization. Maybe put pads and tampons in the bathroom for free; stuff like this goes a long way. I also think it’s important to remember that you hired us and our reproductive system is part of the package. We are going to have cramps, and periods, and babies, and menopause. If we have to mange it all the least our organizations (and partners) can do is support us. They can also consider giving us gift cards to buy the comfortable and forgiving uniform of women of a certain age: tunics.
*If you want to get super fired up please read about the pink tax. If a product has “men’s” and “women’s” version (shave cream for example) the “women’s” versions costs more. It adds up to THOUSANDS of dollars a year.
**Side note: most people don’t even want to look at your penis (Peyronie’s or not).
We agree
The other morning a friend sent me an article titled: It’s time to talk about male mediocrity at work. This is exactly the kind of thing I love; fodder for my blog to start the day and get my brain going! 🙂 For some reason, I assumed the article was written by a woman. Perhaps because people don’t often like to highlight the mediocrity of their peer group for fear of being looped in there themselves. The author was not a woman though! It was a guy named Ross McCammon who wrote a book called Works Well With Others. The main thesis of his book (according to him-I am not being snarky here) is that: Being well-liked by your colleagues and bosses is a path to professional success. To this I say, much as I did to Sheryl, no shit Ross!* You’re not getting anywhere in business or in life if people don’t like you. I sure wish you could and that people could be surly and pajama clad and still get the promotion because they are brilliant but we know that isn’t the case (hence all the tightroping). Ross explains that his book has chapters on shaking hands, giving toasts, making small talk, and having meaningful lunches with important people in fancy restaurants (again, these are his words). No doubt that these are useful skills. In fact, the other day I was working with Leo on his handshake because I realized he has never actually had to do that and he thought you used your left hand. Where Ross really made me like him was when he realized that engaging in all of these behaviors might have just been his own brand of bullshit. It dawned on him that, perhaps, he had been engaging in all of these behaviors to help him be well-liked as a way to then get other people to do things he didn’t want to do. Uh-oh! He then became aware that maybe, just maybe, the people picking up his slack were not other white dudes. Ross, your observation is both keen and appreciated if not a bit late to the party.
Speaking of bullshit. I just finished reading a book I truly can’t recommend enough. It’s called How to be Perfect by Michael Schur, creator of the quirky show filled with moral dilemmas, The Good Place. The book made me snort, it has excellent footnotes, referred to Ayn Rand as a “bad writer and worse philosopher” (chef kiss), and it’s about philosophy! What’s not to love?! In the second to last chapter he talked about Dr. Harry G. Frankfurt’s book titled On Bullshit. Frankfurt is a retired philosopher with a ridiculous CV (that’s what academic nerds call resumes) and he opens the book by saying:
One of the most salient features of our culture is that there is so much bullshit.
Sir, you are correct and I appreciate your willingness to call it out-in book form no less! Dr. Frankfurt goes on to specify the difference between lying and bullshitting and explains that liars know the truth but speak against it while bullshitters are “unconstrained by a concern with truth.” Ha! Several names likely popped into you head when reading that sentence, I know I have a few. Dr. Frankfurt goes on to explain that the only goal of the bullshitter is to make people think he is a certain kind of person. Please note: Frankfurt uses “he.” I am merely repeating these wise words.
Any woman reading this is thinking THIS DOES NOT ONLY HAPPEN AT WORK. And she is correct. Weaponized incompetence became a hot topic during the pandemic and the discussion continues because this behavior has impacts. Not only is it increasing the mental load on women, it is a betrayal of trust. You are just lying when you pretend you can’t do something that you most certainly can. It’s a real jackass move and makes you sound like an idiot. Think about it, as a full-fledged adult human being with a job, mortgage, etc. you’re telling me you can’t figure out how to change a diaper or load a dishwasher? That’s embarrassing for you because these are not difficult tasks. They are simply time consuming and you do not want to do them or feel they are not part of “your job” at home. Aside form this type of behavior eliminating the ability to balance responsibilities between partners, I think it also harms men. It furthers the “fathers/men in general are bumbling buffoons” storyline. Is that what you want? I can’t imagine that all these men really want to be perceived as overgrown children that add to their partner’s responsibilities rather than capable individuals but what the hell do I know?
Are women guilty of this too? Maybe... I was trying to think of an example from my own life. Probably bigger house maintenance things would fall into this category. Do I know how to effectively clean the gutters? No. Could I figure it out? Yes. Do I want to? I do not. I would also like to note that my husband hasn’t requested that I clean the gutters but if he did I would learn how.**
The interesting thing is that Ross also talks about how behavior that is essentially the opposite of weaponized incompetence plays out at work. He says that, whether they are truly competent or not, many men are very good at performing competence. Here’s how he explains it: It’s kind of easy, actually. You don’t talk a lot in meetings, and when you do you ask questions of the people who made assertions, or repeat and praise good points others made. You ride the wake of the boldness and risk-taking of others. Should we call this strategic competence? Faking it ‘till you make it? Privilege? What do we do about all of this fake incompetence? How do we turn this ship around? The advice is the same for work and at home:
To this list I would add that you can try the strategic competence approach described above. Alternatively, you could also just be petty. Flip the script and act like the simplest tasks are mind boggling. Imagine the reaction if a woman said: Get groceries?! Where? What do people in this house even eat? Laundry? I wouldn’t even know where to start with all those pesky knobs and buttons! Do you just put dish soap in that dispenser thing? This would be appalling because women are just supposed to know how to do these things. WHY??? My lady parts did not magically impart an innate ability to find shit at Trader Joe’s. The same could work at the office: PDF a document? I am not a computer scientist! Order lunch for the team? Ohhh I wouldn’t even know where to start. Life would be so fun and free but this would just increase the ridiculousness and frustration and nothing would ever get accomplished. Instead I think we should return to Ross. He did a good thing. He realized that his behavior was not helpful and decided to change it. That’s all it takes! First you observe a problem and then you decide to remedy it. I am not saying that the behavior change is easy but it sure is possible. If you’re reading this and are thinking that you want to change your level of competence at home and create a equitable household I highly recommend taking a look at the Fair Play Method. It’s not foolproof but it’s a place to start and I bet it makes you way more popular at home (wink, wink). I also think Ross would say that these behavior changes make people at work actually like you instead of pretending to like you for the sake of their jobs. Moral of the story: do your fair share, don’t be an ass hat, and you will be shocked at the positive reception you receive. Not sure Aesop would have put it like that but you get the point. 😉
*Seeing that an idea like that was enough to get a book deal really burns my biscuits. I mean COME ON!!! I’ve sent out what feel like a zillion proposals and have gotten an equal amount of rejections. I just got one yesterday from a submission I made it October!
**Please don’t make me learn how to! I’m a tender, sweet, young thing. That’s a Free to Be You and Me reference for those not born in the 1900s.
Nice monkey
Do you ever run into a behavior that just truly boggles your mind? You observe it from afar and just can’t stop thinking about it? Maybe when you see something like this you are able to ignore it, but not me! I have always been interested in what motivates people to behave in certain ways. Humans are weird creatures who make fascinating choices. Often we are unable/unaware/do not care about the impact of those choices on others but this doesn't eliminate the fact that the impacts exist anyhow. That’s part of why I spent five years in a doctoral program thinking about and trying to understand why people do what they do. There I was focused on ethical behavior (often at work) but my interest goes far beyond that. It’s why I often fixate on other people’s really shitty behavior towards the people around them because it truly does not make sense to me.
When I see people being jerks I often think, what would happen to them if they were monkeys? Monkeys don’t put up with that kind of stuff. Monkeys will shun you for being unwilling to help groom everyone else. Monkeys don’t like assholes.
The behavior making me spiral at the moment is seeing people spending time (precious time!) singling out a genuinely good person as a target of malice and general ridiculousness. WHY?!?!?! Why inflict psychological aggression via rumors or purposeful undermining? Perhaps the perpetrator(s) of this behavior have yet to discover the delights of therapy and are projecting. That’s the best case scenario. The other is that maybe they are just awful and need to find joy in their lives. Whatever the case, watching this makes me so angry because it is completely unnecessary and juvenile. Because I couldn’t stop In thinking about this situation, I looked for underlying reasons for the behavior to help me make sense of it (#sensemaking). Some of my guesses of what is driving the behavior are that seeing someone happy and thriving makes them feel jealous because they themselves are neither happy nor thriving. They are bitter because their lives aren’t turning out the way they want so in order to feel better about themselves, they try to make others feel as bad as they do. Maybe they are a psychopath afflicted with a neuropsychiatric disorder that creates deficient emotional responses, a lack of empathy, and poor behavioral control.* I assume jealousy and bitterness play into this behavior, along with some other concoction I don’t understand, but then I started to think about something else: moral development. I teach moral development in my classes and it may help explain why certain people act a fool. Moral Development is a concept developed in the 1970s by a psychologist named Lawrence Kohlberg. He believed that, as humans, we progress through stages and levels of moral understanding that guide our behavior. That, as we age, we learn more things about how the world works and our attitudes towards morality develop and change (i.e. get better). To understand how we develop morality throughout our life, Kohlberg created a series of vignettes that he would present to his subjects with scenarios and ask them what they would do in the situation. The classic vignette he presented was called The Heinz Dilemma. It is not a dilemma about ketchup.
Looking at the illustration you would assume that we all just head on through these stages and end up exceptionally principled adults. We do not. Think about it, how many exceptionally principled adults do you actually know? My experience is that they are few and far between. Instead, what we find is that a lot of people get stuck at that Conventional level and this makes a lot of sense to me. I always think of the Conventional level in terms of how people in junior high and high school think and behave. Those at these stages are worried about what others think, they avoid blame, and they seek approval (from peers or society). To break it down a bit further, stage three focuses on what your friends are doing. Moral behavior is driven by a desire to be liked. It’s about approval from your social group (not so much your immediate family/caretakers like in the first two stages). Stage four expands the context for moral decision making. It goes beyond the friend group to include society. People at this stage look to societal rules to guide their behavior because they have learned that there is more to life than listening to your (potentially absurd and not very good at decision making) friends. The behavior I am witnessing falls squarely in stage three. Teenager shit. It’s often called “good boy/good girl” orientation but that goodness aligns with what one’s peers think so when your peers are a bunch of clowns you join their circus. 🤡
Fun fact: Kohlberg was all about trying to ensure that the subjects he used in his data collection were from a wide variety of backgrounds and locations. He wanted to ensure generalizability; the idea that the results you have found are not just limited to your sample but apply in other locations/contexts as well. He conducted experiments around the world, he included participants from urban areas and rural areas. He was really thoughtful in his study designs. Unfortunately, he forgot a key group in terms of generalizability. WOMEN. Seriously. The entirety of his subjects were male and you simply cannot generalize mens behavior to that of women.
Operating at stage three, especially at work, has some lame consequences all around.** Those driven to behave in a way that their (other stage three) friends think is cool is likely to create counterproductive work behaviors, workplace bullying, and a toxic environment for everyone else. These are the kind of things that make people quit and when employees quit, organizations have to spend time and resources to replace them. It’s a cycle that could potentially be stopped if all of those stage three colleagues actively worked on moving up a stage (or two) of moral development. That’s possible but for it to happen, these adults have to make it a personal project rather than a collective effort. In other words, myself and all of the other people impacted by the stage three turd burgers have to hope they want to do better from a moral point of view. Unfortunately, I don’t think they care. So now what? How do we (ok I) manage the very high levels of frustration felt when seeing this behavior inflicted upon others? According to my therapist, adults are responsible for themselves and their decisions and I can’t control people’s behavior or fix situations for others (ugh!) so I guess I have to turn to the experts for dealing with this. I found a great list of suggestions for handling bad workplace behavior. And another. And another. And here are things I am personally going to try.
Address it when I see it. Don’t let it slide. Call it out. That’s never easy but there are instances where it’s worth it and suggestions on how to do it. Some might say that I should just ignore the bad behavior. It’s what we do with tantrums, right? This is particularly hard for me for several reasons. I feel like an injustice is happening and that irks me to my (Ethics Professor) core, I want to help the person being targeted, and ignoring it makes it seem like this kind of behavior is ok when it really is not.
Cage fight.
Watering the flowers. This is a parenting technique I learned about from my amazing friend Kim Rodela who introduced me to Simply on Purpose and her positive parenting. The idea is that you “water the flowers” by using positive reinforcement of the behaviors you want to encourage instead of “watering the weeds” where you are just focusing on trying to stop the negative behaviors. If it works on a toddler perhaps it will work on a man baby!! The only thing is that I find it exceptionally challenging to praise people who I know are doing shady things. I feel like it makes them think they are getting away with something and that really sticks in my craw.
It turns out that treating others badly, no matter what the reason, is actually bad for everyone involved. Study after study shows that unhappiness and anger are literal poisons to our bodies. People may think that being mean is fun (I’m looking at you Regina George) but it’s actually eating away at them. Being kind has the exact opposite effect. It reduces stress, boosts optimism and confidence, and strengthens your heart. I will freely admit that I find it difficult to be kind to those I know are not showing kindness to others and I will continue to work on this. I want to be a nice monkey not an asshole monkey.
*This one is pretty unlikely since psychopathy only afflicts .6% of the population.
**I did find this cool article talking about the stages at work.
(DE) I don’t understand the issue
We are over twenty-three years into the twenty-first century. Remember what we thought that would be like? We were all looking forward to being ageless robot versions of ourselves living in harmony getting around on hovercrafts. Instead, we have taken a backslide. In 2023 we are still dealing with racism, sexism, bigotry, new seasons of the Bachelor, inequality, discrimination, and a boatload of other shit that we thought we were on the way to fixing. In 2023 companies (and people) still don’t understand what it means to be inclusive and some barely understand how to treat other people like people. In 2023 we are talking about DEI like it is something new; except it isn’t. People have been thinking about ways to make organizations more inclusive (i.e. better) for long enough to know that when organizations do better at DEI they do better overall. Retention rates are higher, their profits increase, consumers are happy, employees are happy; everybody wins. And yet I see the reactions and the pushback and the vitriol that surrounds discussions of DEI. The good news is that it isn’t everyone! There are companies doing amazing DEI work and there are many people who truly care about making their workplaces better for everyone.
Sometimes I use acronyms and don’t realize these aren’t things outside of my world. DEI is an abbreviation for: Diversity, Equity, and Inclusion. This is a great general explanation if you want the basics. Some organizations are starting to (finally!) wake up to the fact that their hiring practices, policies, and culture are stagnant. When they look around everyone is similar. They went to the same schools, grew up in the same places, and think the same way. Guess what? That’s not good for about a zillion reasons but mostly because when organizations lack diversity they lose out on different perspectives, ideas, and approaches to problem solving; that seems like a bad way to conduct business. Also, the world is diverse! If your organization doesn’t reflect that back you are woefully behind the times and about to become a dinosaur.*
I am one of those people who thinks diversity makes organizations/everything better. Here’s a great example of why. A while ago there was a data breach at Sephora. My husband was talking about it with another guy and two of their female coworkers. The men speculated that this would be a hit to Sephora’s stock. They believed that this data breach would cause women to stop shopping there and Sephora would see a drop in revenue. Hahaha. The women informed them that is absolutely not going to happen because it’s Sephora. It’s a mainstay and it may be the only place that carries a favorite lip scrub, a specific brand, or it’s time for your birthday reward. Whatever the case, women are NOT going to stop shopping at Sephora. Period. I know we all should care about the security of our data but I also know that there is always free shipping for Beauty Insider members. So data breach be damned, I need my serums from The Ordinary and my Stunna Lip Paint (thank you Rihanna). My point is, without women to explain these nuances you are missing some crucial information.
DIVERSITY: It’s not just about gender.
When Silicon Valley Bank collapsed in mid-March Andy Kessler, an Opinion Columnist at the Wall Street Journal wrote a real turd burger of an article that included this gem: In its proxy statement, SVB notes that besides 91% of their board being independent and 45% women, they also have "1 Black, 1 LGBTQ+ and 2 Veterans." I'm not saying 12 white men would have avoided this mess, but the company may have been distracted by diversity demands. To me, using the phrase “I’m not saying” is like prefacing an insult with “I don’t mean to be rude.” I’m fairly sure that is exactly what he is saying; that this bank would be fine if it weren’t thinking about DEI. It’s bullshit rhetoric like this that feeds those railing against “wokeness,” the anti-DEI sentiment, and the need to ban drag shows. They are all connected. Fun fact, the real reason Silicon Valley Bank collapsed was because they made risky investments. They were allowed to make these risky investments because trump (purposely not capitalized) rolled back (i.e. eliminated) regulatory mechanisms that would have stopped them from doing so.
EQUITY: Policies, practices, and procedures that lead to everyone being treated fairly. It does not mean that everyone is treated the same. Equity takes other factors into account and adjusts accordingly.
INCLUSION: Embracing all employees and ensuring that they are able to make meaningful contributions. This is key to actually making sure the diverse employees that were hired actually want to stay. It takes work!
I understand that talking about DEI can make people uncomfortable. I get it (to the degree that a privileged white lady can). Clearly there are limits to my understanding of the topic so I am reading, and learning, and trying. But others are out there purposely not doing any of these things. They want to keep doing what they are doing because it is (obviously) without faults. The more I think about it the more it seems tied to the societal and contextual frameworks I wrote about last week. When the gravy train benefits you, the desire to make changes is slim. But I want to make the changes so I attended a fantastic session a few weeks ago about curriculum audits. It was hosted by our Center for Educational Excellence and led by our spectacular CEE Director, Dr. Lisa Nunn, and our Vice Provost for Diversity, Equity, and Inclusion, Dr. Regina Dixon-Reeves. I had never heard of these audits before but after learning more I think what they are asking us to do would work really well in organizations. The idea is that you inspect how you operate in terms of four specific categories. I am translating them for the workplace but if my academic friends want to see the course specific ones here is the link and here is an HBR article about how even if we aren’t auditing our courses for DEI, our students are.
Diversity: Which backgrounds, identities, perspectives are represented? Which are not? Why not?
Inclusion: Do employees see their own experiences, as well as others’ represented? Are marginalized groups’ strengths and assets shown? Are there accurate and affirming representations?
Equity: Who can engage fully with the organization and its resources? Partially? Not at all? What are the benefits the organization offers? Who must take on additional burdens to access the benefits?
Justice: What harms has this organization caused? How can we hold ourselves accountable to heal the harm? With these organizational changes, how can we build or foster joy, thriving, belonging and liberation? What does that look like?
Doing an audit like this is an opportunity to really look at what is happening around you and make changes but I think it’s really important that those changes are employee driven. This isn’t something that should be top down because, unfortunately, the top is where we often see the least diversity in an organization. Audits that will produce the most realistic suggestions will likely be done by groups of employees from across the organization. For them to really be able to do this work they will need access to the proper data. If your organization doesn’t have this information they need to start collecting it IMMEDIATELY. You can’t do better in any of these areas if you don’t know where you are starting. Data is crucial to understanding your DEI.
This process seems pretty doable to me because it’s not asking that you change everything at once (that’s a bad idea in general). If your organization as a whole is unwilling to commit to an audit do your own. Look at your division, team, friends in the break room, whatever! Just start making small changes. Simply thinking and learning about these concepts can help you drive change in yourself and that will spread to others. If you’re like me and you want to know more about how to do better here are some awesome resources: book recommendations, book recommendations broken down by specific topic, more book recommendations, podcasts, TED talks, book club recommendations. Of the books I have read lately I really liked Belonging at Work, Erasing Institutional Bias, and How to be an Inclusive Leader.
I know there are enough people out there who want to make changes and I also know that we have to work against some loud voices. I hear them and I see them and you know what I think? I think they are afraid. Afraid their (unearned) power is going to be eroded. Afraid they may be treated like they have treated they systematically marginalized. This fear has them screaming from the rafters to distract us. I’m not distracted. I see through their ridiculousness and I’m going to continue to confront it. I’m going to approach it like a mama raccoon.
Raccoons are primarily drawn toward houses that unintentionally provide them with food sources, such as bird feed, pet food, and poorly sealed garbage containers. Once a raccoon has picked through the outside of your property, the inside of a house can be quite inviting, especially during late winter when a female seeks shelter to bear her young. Raccoons typically nest inside attics — where they’re liable to tear away at insulation and gnaw electrical wires, which can pose a fire hazard.
*Not a cool one either.
Pretty Plus
When I started thinking about tightroping and all of the things women are doing to fit in and gain respect at work I was wondering where this all started. We didn’t always feel this way; it creeped up on us over time (like our fondness for kale). Think back to when you were little. Maybe before second or third grade. We didn’t check ourselves for tone or the approval of others. I am fairly certain we didn’t give two shits about what anyone thought.
I look at my son and the kids in his class and am happy to see that this is (mostly) still the case. They dress for comfort and function, not style. Just this morning Leo pointed out that the inside of the pants I offered him were simply “not soft enough” so he put on a thermal and sweatpants (in a variety of colors) and topped the look off with his signature mix-match sock game. They have little to no filter and say exactly what they are thinking. A recent favorite: Mom, I don’t mean to be rude but this dinner does not taste good at all. They are unapologetically who they are and it is lovely to see and I wish it would last forever. But I know. I know what is coming for them. Middle school. This is where I think we start picking up our tightroping behaviors. Maybe you had a great time in middle school and have only amazing memories when you think back to those most awkward of times. I did not and do not. There are likely many reasons for this.
At whatever age we start worrying about what other people think; we are hopping up on that tightrope. We start to self-criticize, self-monitor, and self-doubt. On top of all of that self-imposed stress, we have to cope with implicit and explicit societal messages about how we “should” act. When it comes down to it, I think there are three major contextual factors that play into this. They are certainly not the only ones but they feel unavoidable.
PATRIARCHY
Patriarchy is a social system in which men hold the majority of power. It literally means “rule of the father” and it creates a structure in which women are viewed as “subordinate in relation to some man or men therein.” Though use of the word is often equated with a specific type of person, namely an “iron-spined feminist of the old school” it has come to be part of our normal vocabulary. Side note, call me an “iron-spined feminist” and I will kiss you on the mouth!
Still reading? Hooray! Sometimes I find that as soon as I say the word patriarchy there is some eye rolling (internally or externally) and (some) people stop listening. I’m glad you’re still here.
Acknowledging the existence of the patriarchy doesn't mean that you don’t like men and think men are terrible (unless you do). It does mean that you recognize the system we have been operating in since the dawn of time is set up this way for a reason and it’s not for the benefit of the ladies or anyone who isn’t a (white) man. The patriarchy automatically offers (white) men positions of power for the mere fact that they are (white) men. Not a (white) guy? Too bad for you! The patriarchy is only interested in their narrowly defined ideas about morality, how to govern, lead, and make decisions. This approach seems inherently flawed considering the multitude of killer ideas that have come from everyone else in our society but who wants to change a system that benefits them? Not a lot of people! So, the patriarchy marches along. And one of the many ways it marches along is by men hiring other men to do jobs they think can only be done by people who look like them (#affinitybias).
Some will argue that we are living in a post-patriarchy society. They are wrong. They will point to the fact that women have jobs, and bank accounts, and that we have “come so far” but that’s simply not true and it’s not enough. If these amazing changes occurred we wouldn’t be talking about the gender pay gap, #metoo, fights for paid family leave, street harassment, fear of physical attacks and sexual assaults. Additionally, a post-patriarchy world would include our elected officials in Congress actually reflecting the population rather than looking like the cast of an erectile dysfunction commercial.
MISOGNY + SEXISM
The word misogyny was introduced to us way back in the 1600s so it’s good to know we needed vocabulary to hate women while trying to survive plagues. Popularized as a response to a pamphlet (the Twitter of the 17th century) by one Joseph Swetnam titled: The Arraignment of Lewd, Idle, Froward, and Unconstant Women. It was written as a consideration of women’s place in society. Honestly, please read it. It includes such gems as: “The fairest woman has some filthiness in her” (Yes, girl!!), and,
Her breast will be the harborer of an envious heart, and her heart the storehouse of poisoned hatred; her head will devise villainy, and her hands are ready to practice that which their heart desires.
I don’t know about you, but villainy and filth are all I can ever think about which is clearly why, like Eve in the garden, I can’t be trusted. He also compares women to ships, a lot.
Misogyny is now often used interchangeably with sexism in writing and conversation. Some may argue that using these two words synonymously takes a bit of the “bite” away from misogyny since sexism is more about discrimination or prejudice based on gender/sex and not hatred but hearing either/both words in daily life has value. It’s an acknowledgement that there is a problem and using words that make people uncomfortable can serve as a catalyst for difficult conversations.
For anyone who thinks we are also in a post-sexist world, I urge you to take a look at the Everyday Sexism Project. It is an online catalog of sexism experienced on a day to day basis. The creators believe that by sharing your story you’re showing the world that sexism does exist, it is faced by women everyday and it is a valid problem to discuss.
The underlying objective of sexism toward women — whether conscious or not — is to maintain the current system of men having more power than women (see The Patriarchy, above). As such, misogynist is now as often applied to the system of institutions that creates an unequal America as it is to individuals. In this broadened meaning, happily married men, men with daughters and women themselves can be implicated. Identifying misogyny and sexism as both systemic issues and individual attitudes is exceptionally useful. This shift in language over time allows us to call BS on the men using, “as a husband and father” as a way to qualify their condemnation of violence and discrimination against women and girls. Perhaps as a HUMAN BEING you can accept that treating someone differently for any reason simply isn’t acceptable but, until men can sit and marinate in these uncomfortable truths, any contribution they offer to the discourse is just painful, infuriating noise.
Painful, infuriating noise. That’s an A+ way to describe all of this. The noise of patriarchy, misogyny, and sexism are all around us, all of the time, and they seem almost impossible to avoid. I’ve tried. I even bought these damn Loop earplugs to drown it out. They didn’t fix the problem; I still hear the noise (and my husband’s snoring). So what do we do? There’s clearly not one way to combat patriarchy, misogyny, and sexism. A lot of the suggestions I found seem to put the onus on women to address the issue by speaking up and speaking out. This creates another situation where we have to address and help solve a problem that we had absolutely no hand in creating (see footnote). We will do it (and we are doing it) but men also have to be part of the solution. I did see one common suggestion to deal with these issues that made sense to me: START EARLY. We have to offer education and training on these topics to all kids way sooner than we do. We can’t wait until we “think” kids are ready to understand this stuff because by then it’s too late. By then they are already making comments (and behaving) in ways that are steeped in these cultural influences. I don’t want that for my kid. I don’t want it for his friends and I actually don’t want it for the rest of us either. What I do want is for us all to embrace our former no shits to give selves. To say, wear, and act however feels right. And while we are all doing that I’d like to erase the Sears-fueled shame of my youth and somehow reclaim Pretty Plus. I’ll work on that one, after I see if my glasses come in SJR red.
*I think it still might be awesome? Should I bring it back? I am very into my nails and I just found this but I’m pretty sure my childhood one cost under $2.
**I have what my stylist has referred to as “an aggressive cowlick.” Bangs will never work no matter how hard I try. Every time I think of bangs this video pops into my brain. Girl, don’t do it!
Meow
If you can read the word “meow” and not immediately hear it sung by CatRat from Gabby’s Dollhouse, congratulations. We live different lives right now and I am jealous of you. But I’m not here to talk about Gabby’s Dollhouse.* I’m here to talk about women being called “catty.” Oooooh just typing that word gets me riled up for a lot of reasons but mostly because calling women catty is part of a larger false narrative around women in general and women in the workplace in particular.
Back in the late 1500s the word “catish” was used to describe someone who was “like a cat.” I love that. Cats are awesome. One day they cuddle you, the next they pretend you don’t exist. They knock your shit over without a care in the world. They are fluffy and sassy and generally great. There’s no insult (at least to me) in being called catish. But then something shifted in the etymology and by the late 1880s it was “catty” and there was a whole new meaning. To be catty was to be devious, spiteful, and deliberately hurtful in your remarks and some synonyms include: cruel, snarky, vicious, bitter, and malicious.
The way catty is used now is more about describing damaging interpersonal behaviors between women and it’s a distinctively gendered label that increases the stigmatization of women at work. Basically, it’s code for being bitchy and the narrative is purposeful. It’s a way to discredit us as competent leaders and creates doubt around us in general. It keeps us from advancing because how can we be “trusted” to support the men we work with then we can’t support each other? Just out of curiosity though, what is the male equivalent to catty? I keep thinking about this. There are plenty of guys who don’t support other guys but there’s no specific descriptor for them. People might say they are a jerk or overly competitive, but those words don’t seem to carry as much baggage as catty, do they? In fact, it seems to me that these are qualities others can deem positive traits in men. Should we try and make catty positive, ladies?
Growing up I had a cat named Sally. Sally was roaming the alley by my grandparent’s house so we started giving her treats and eventually she moved to the suburbs with us. Sally was actually a boy cat but there was no way I was changing his name so Sally he remained. This cat was something. At the time, my dad was selling the homes in the development where we lived. Sally would follow him to work, wait outside of the model home, and then tag along, tail in the air, as he showed houses. Very cool. Sally was an excellent hunter. He would bring home half-dead presents covered in feathers (aka birds) and leave them for us. In an attempt to stop this, Sally was given a bell so the birds would hear him and escape. This didn’t happen. Sally would either ditch the collar or was too fast for it to matter and the murders continued. I convinced my dad Sally needed a particular kind of cat food from the store. Not because I was concerned with his health and well-being but because, and I swear this is true, I wanted the brand that came with free knee high panty hose. I went down quite the internet rabbit hole to see if I could find this exceptionally weird promotion and came up with nothing but I distinctly remember this happening. One time my grandma got Sally a sweater so he wouldn't be cold on his winter stalking adventures. It was cute and red and had a little pattern on it. As soon as we got it on him, he immediately acted as if his back legs were paralyzed. Literally dragged them behind him. My grandma thought she hurt him somehow and was so upset, but as soon as we took off the sweater he shook himself and sped away; miraculously healed. Sadly, one day Sally just didn’t come home. We couldn’t prove it but always thought he was taken out by the local pheasant hunters because he was a threat and was better at catching birds than them. Jealousy is dangerous.
The good news is that research shows what we already know; women actually do support each other! In fact, Drs. Melissa Carr and Elisabeth Kelan showed that women are actively supporting each other. They describe what we are doing as, “mobilising femininities to help negotiate dominant hegemonic masculinity.” That is one bad-ass description. What it means is that women see our friendships with other women at work as a source of emotional and social support that help relieve stress while men see workplace friendships as a functional part of their work. Perhaps they should be the ones we don’t trust to support each other?
Our friends in Australia and New Zealand have their own version of this. It’s called Tall Poppy Syndrome. The idea is that poppy flowers are supposed to grow all at the same time to the same height so when individuals break out it’s not acceptable and the outliers must be cut down to size. Anne C. Mancl coined the term “poppy clipper” to describe the individual who feels the need to “cut down” the tall poppy/successful individual. Though initially an idea that applied to men and women, Tall Poppy Syndrome has shifted to become an explanation for why women are attacked or criticized for their success at work. A 2018 study of 1500 working women in Canada showed that being cut down leads to women feeling decreased self-esteem, no longer wanting to share achievements, and engaging in negative self-talk.
Queen Bee Syndrome (please note this has nothing to do with Beyoncé, but I wish it did) is often brought up in conjunction with cattiness. This term was coined in 1974 by three researchers who used it as a derogatory term to describe a woman who has found success in a male-dominated field. They theorized that this success would lead women at the top to be unsupportive of other women and that they would actively work against them. The general idea was that the woman who made it had to struggle to get there so she was unwilling to help anyone else along or share the spotlight. They also believed this phenomena increased when the women trying to make it to the top were younger than the ones already there. Love that they included a bit of ageism for kicks.
I would like to contend that these researchers didn’t know shit about bees when they came up with this term. In reality, the queen bee isn’t ruling the colony through fear and intimidation and holding back other lady bees. She is central to what happens because she controls when she will lay eggs and her pheromones provide crucial signals for the colony but the worker bees can decide to murder her and find a replacement whenever they want. Unrelated but awesome, worker bees perform “booty shaking” dances to guide the other bees to pollen. Perhaps melittology (you guessed it-the study of bees) wasn’t as advanced in 1974 as it is today so I wanted to set the record straight.
The cliché of the queen bee continued for decades (and still persists in some circles) but recent research does not back up the idea and offers a more nuanced explanation of what may be happening. First, women are expected to be warm and caring so when they are perceived not to be these things (especially when they are leaders) they are labeled as unhelpful, spiteful, and CATTY. Just because women aren’t hugging everyone at work doesn’t mean they are spending their time sabotaging all of the other women in the office. In fact, what is actually happening is the opposite of Queen Bee Syndrome. Women are acting as role models and mentors to other women at work. Senior female executives are promoting women at high rates and female CEOs are 50 percent more likely to have a female CFO than their male peers. This is what I see in my own work world too. We all want to see each other succeed and are willing to step in, mentor, advocate, and support in whatever ways necessary to make that happen.
Does this mean that catty women and queen bees don’t exist and that we have solved the problem? Sadly, no. Does this mean that I fully support every woman I meet? Also, no. I’m a feminist, not a Saint. I can want all women to be treated fairly but still think someone’s sucks. 🤷♀️
Some of this remaining catty/Queen Bee behavior can be blamed on an unsupportive or toxic corporate culture. When women consistently face gender discrimination and bias in their careers (with no repercussions for the perpetrators) they begin to emphasize how different they are from other women, and may also begin to apply gender stereotypes they themselves have encountered. It can also be that some people are just terrible. We will never eliminate these issues completely but they are the exception not the norm. If and when you do encounter these issues there are some tactics to try. One that seems to come up most often is simply calling out the behavior. That may be easier said than done in many situations but I thought this was an excellent suggestion:
I hope that as workplaces continue to become more diverse and inclusive that these behaviors fade even further into the background. In the meantime, if you are a woman who wants to move up the ranks you should communicate regularly with a female-dominated inner circle to attain high-ranking leadership positions. If you are good where you are then be supportive. And if you can’t be supportive maybe just be quiet. Let all of the poppies grow however they want; there is enough room for us all.
*Unless you want to… I have some questions about that show.
BFF
Dr. Adam Grant is one of the few business school academics who has become a beloved commentator on the state of the world. He’s got a podcast, books, TED talks, and an exceptionally large following online. He is a Management scholar who has found his way into the real world and I appreciate that very much. I follow him on Instagram (because Twitter is a cesspool run by a ridiculous man baby) and saw a post the other day that I keep thinking about.
I get what Adam Grant is saying and, generally speaking, I agree. We all need different people that bring different things into our lives. That makes sense but I definitely, without a doubt, have a best friend. Her name is Melanie, and today is her birthday. 🎂
It’s hard to explain what makes this best friend relationship so different from others. It simply is. It may be the sheer amount of time we have known each other. There is no one in my life that I am not related to that I have known for longer. We met when we were fourteen. We met before cell phones and the internet. We met when I still had braces. We met what feels like literal lifetimes ago. We sometimes go weeks without talking and we rarely get to see each other since we live on opposite ends of the country but it doesn't matter. I know that if I need her for anything she will be there and she knows the same is true of me. Maybe that’s another layer of the difference in this relationship. I just know. I know that I can count on her because I have been able to for so long.
Years ago, one night we were out to dinner and Mel was on a call. She was spelling something out for the person on the other end and said: S as in Santa, T as in Trout (instead of the normal Sam/Tom for those options). I lost it. That is utterly stupid and hilarious and if you don’t think so you just aren’t on our wavelength. That’s right, wavelengths in friendship are a thing (#science). Besties have neural similarity. In other words, our brains work in similar ways which is why we find the same dumb nonsense hysterical.
Female friendships keep women healthy. They offer emotional support and they extend our lifespan! That’s some powerful stuff. Our female friends do things that men simply can’t offer. That’s not a knock on men. It’s an acknowledgement that we live in separate worlds sometimes. There are things my husband, no matter how earnestly he tries, will never understand (and vice versa) and that is ok. I don’t need him to understand those things because I have Melanie and a group of amazing women who I can talk to about whatever. In fact, I have never wanted the dynamic of “my partner is my best friend”* (perhaps because Melanie predates every relationship I have ever had). It may work for some people but it’s just not me. Luckily, my husband understands this as does my son:
Recent conversation walking home from school:
Leo: Papi, who is your best friend?
Jairo: Mama.
Leo: Well you aren’t Mama’s best friend! Tia Mel Mel is.
His delivery needs work but he isn’t wrong.
All this BFF thinking made me wonder what’s out there about female friendships at work. The answer: not a lot. There’s stuff on why work friends are good in general, how everyone should have a “work wife” (a phrase I want to throw directly into the trash for many, many reasons), and how great a work BFF can be but most of what is written focuses on the positive impacts on productivity and culture. In other words, the benefits to the company/bottom line not the employees. I did find one article about the need to discuss professional development with your female friends and I think that is a great idea but it was really tangential to what I was looking for. Then I read this, unfortunately, women's workplace relationships are often perceived as particularly unprofessional. To some men, the intimacy women exhibit with their friends can seem insular, chit-chatty and even threatening, and suddenly the lack of articles about female friends at work made more sense (it also gave me the topic for next week’s blog and a research idea!). I get that women’s friendships really are more intensive and exclusive than the ones men have but threatening? I guess it depends…** This may stem from the fact that men simply have fewer relationships like this and can’t understand our connections. There is a lot of (sad) research that shows that men are lonely, typically have far fewer friends they can go to for support, have trouble maintaining close friendships with other men, and that they view friendship as transactional. There are many reasons this happens but a lot of it ties to gender norms and the societal expectations of how men “should” be. They should solve their own problems. Keep their chin up and their feelings pushed down.
For a really wonderful and heartbreaking explanation of why this happens I recommend watching the documentary, The Mask You Live In. I show it when I talk about toxic masculinity and it is excellent. You will cry.
Men having fewer friends than us isn’t good. It’s bad for their mental health and their physical health. It’s also bad for us (the women they know and love) because we bear the brunt of this lack of connection which leads to increased emotional labor that we do not have the bandwidth to manage. My dudes, you need to put yourself out there for your sake and ours. Find a new buddy (here are some tips) and reap the positive benefits. Ladies, we need to keep doing what we are doing. We need to cherish and nourish the friendships we have because they make us better versions of ourselves. If you’re reading this and feel like making friends is hard as an adult, you’re right. But it’s not impossible and there are some great places to start. Make the time. Find your Santa Trout. It’s worth it.
*To me they are likely the same couples who choose to sit on the same side of the booth.
**How could a few women working closely together towards a common goal be threatening?
Hey ladies, don’t forget, coven meeting @ our spot in the woods on the next full moon. I’ll bring the eye of newt and you get the toe of a frog. We have a lot on the agenda this month!
Taco toppings*
Every morning before we walk the little loco to school, my husband and I sit down together for 10-20 minutes and drink our coffee. Sometimes we chat about the world. Sometimes I do the Wordle and he reads stuff about college football. Sometimes we just enjoy the opportunity to finish a complete thought or sentence (#parenthood). On a good morning, we get into the chisme.
I had never heard this word before I met my husband even though I took years of Spanish in college. I can ask where the discotech is located, a thing I haven't had the use for in my travels, but I never learned the Spanish actually spoken by normal people who don’t favor discotechs. People like my husband. I like that you can also be a person who is all about the chisme: chismosa/o. There are so many ways you can use it! Lately, a fruitful question during the morning coffee talk (#talkamongstyourselves) is, what’s the chisme at work? We both have a lot of balls in the air and are managing some challenging workplace relationships so the chisme is pretty good these days. I was giving a rundown of a recent meeting and describing some behavior and my husband said, “oh my mom had a saying for that!”
Le echas mucha crema a tus tacos.
I paused and mentally translated: they put too much cream on their tacos. The hell? Then he explained that it’s a way to describe someone who exaggerates/uses hyperbole/is dramatic or is arrogant/shows off/brags. This encompasses so many things so it is now clearly my new favorite phrase. I’m using it in my head for the time being but we will see how that continues to play out… Nothing we do or say at work (or anywhere really) happens in a vacuum. Putting all that cream on your tacos won’t go unnoticed and I wanted to see what kind of impact it can have at work. I headed off to the social scientists of the world to see what they could tell me and boy did I find some fun stuff.
Exaggeration, hyperbole, general dramatics: These are all similar-ish. Exaggeration is going over the top and hyperbole is being completely unrealistic while going over the top. Some of the distinctions between the two say hyperbole is only used in literature. I disagree. Whoever wrote that has never dealt with students at the end of a semester. Often I think hyperbole, exaggeration, and dramatics are used to make the person feel important. They get to tell everyone that they have a ZILLION things to accomplish. That they are absolutely DROWNING in responsibilities. This means that if you are not being CRUSHED by a literal MOUNTAIN of email, you are not as important. People who react to everyday situations with overblown responses have a high need for affect. Situations that evoke emotions are their jam because they love being in their (positive or negative) feelings. Gross. Their strong natural desire to experience emotions can cloud their cognitive decision making, causing them to focus more on the negative emotions than the positive emotions. I see a lot of this behavior as part of loud working and, in addition to simply being annoying, it actually has the opposite effect they think it does. Turns out, using hyperbole is a real credibility killer and makes you look unprofessional. It also actually fuels conflicts. This one surprised me but it totally makes sense. When someone is blowing something out of proportion the focus of the discussion ends up being the exaggeration rather than the issue at hand. This kind of exaggeration also,
In other words, exaggeration isn’t going to win you any arguments. Even if you are the best exaggerator the world has ever seen (#hyperbole).
Arrogance, showing off, bragging: Arrogance is being convinced of your own importance and also believing that others are much less capable (at everything). Super fun combo. Arrogance is also closely aligned with narcissism in that both are very concerned with themselves. A great distinction I saw is that arrogant people are rude while narcissists are mean. These things all also tie into a tendency to show off or brag. Interestingly, some of the things I read talked about all of these behaviors being based in fear and insecurity. People who act this way need attention and want to be liked but weirdly do not actually want to be your friend; they just want to win. Arrogant individuals, in particular, hate the idea that someone might be better at something than they are. As much of a bummer as living with that fear sounds, it doesn’t excuse acting like a total ass hat. I think it’s important not to confuse arrogance with confidence. Confident people are open to listening to input from others. Arrogant people do not care what you think because, as mentioned earlier, you don’t actually know as much as them. One of the really frustrating things about arrogance is that this trash behavior is often rewarded; especially in business. No matter how many studies show that things like humility and empathy are key to being successful, the Elon Musks of the world are still praised. It’s maddening.
So what do we do with these people who think they are the cat’s pajamas but are really just a bunch of turkeys? How do we counteract all of this? I went in search of some answers and some of them surprised me. For example, the suggestion of giving unexpected rewards and praise to manage a show off. I assumed that would just feed into their ego and make the issue worse but this suggestion is to focus on the task and not the person. Trying to put these people in their “place” is never going to work so if you acknowledge that the task was well done and not that they are good at the task shifts the emphasis away from them. If you're dealing with drama kings and queens (energy-wasting, hysterical types) don’t let yourself get sucked into their chaos. The chaos isn’t real and you don’t need to participate, you need to protect yourself in whatever way makes sense for you. One thing that can contribute to removing yourself or feeling like this behavior is personal is to consider why the person is acting this way. If you can figure out the root cause (which is likely not you) it may make it easier to deal with the situation. If you are faced with an arrogant coworker know that aggressive strategies that are driven by the desire to ‘defeat’ the other person and strategies that are designed to accommodate and tolerate arrogance or disrespect are both doomed to fail. Instead, try to ignore their hubris. I kind of love this. It’s how you deal with a kid pitching a fit or a dog being crazy when you walk in the house; you ignore the behavior. That doesn’t make the behavior justifiable but giving attention to the bad behavior just makes it worse. Another great suggestion is not to be fooled! We have all been there. Someone is really full of themself and we assume it’s competence and confidence when really it’s smoke and mirrors. Stay strong in the face of their (convincing) bullshit!
None of this behavior is fun but learning new things sure is! Next time you are faced with someone acting a fool and you need them to tone down their ridiculousness tell them not to put so much cream on their tacos. If they know the reference, I would suggest high-tailing it out of there. If they don’t know what you are talking about, tell them you are just hungry and not making sense. Then treat yourself to some actual tacos.
**In other cases they have never come to this conclusion and continue to act like pompous blowhards. The grad students who became good faculty in the classroom were willing to acknowledge gaps in their knowledge and learn from them. The others (I assume) continue to make shit up rather than admitting they don’t know everything. These people usually have bad scores on ratemyprofessors.com.
Fowl (Vol. 2)
Okey dokey. I’m back to the chicken coop!
Writing the word “chicken” makes me think of the Chicken Dance. You know it and you likely hate it. Here are the lyrics:
[repeat thrice]
Da na na na na na na (move your hands like a bird mouth)
Da na na na na na na (flap your arms like chicken wings)
Da da da da (continue flapping your chicken arms, waddle down and then up)
Clap, clap, clap (self explanatory)
[interlude]
Da na na naaa na na na na (link arms with closest person to you and walk in a circle in one direction)
Da na naa na na naa na (now link the other arms and turn in the other direction)
[continue to speed up the pace until someone gets a cramp, the majority of the children are crying, or people lose interest]
I have a soft spot for the Chicken Dance. My Grandma loved the Chicken Dance. I can remember doing it with her at weddings and the annual Croatian Fraternal Union Christmas party. It is a core memory of my childhood. Once at an Octoberfest there was a band playing it and I told Leo it was “the dance of his people.”*
But this post isn’t about my second favorite dance from when I was a kid (the first obviously being the Hammer Dance**). It’s about chicken-based children’s stories that I see playing out in the real world. Today it’s Henny Penny (aka Chicken Little or Chicken Licken). I grew up with it being called Henny Penny and this fable was all about the impacts of overreacting and turning the smallest issue into a major catastrophe (making a mountain from a molehill). As the story goes, Henny Penny is just living her chicken life, picking up a little corn snack from the ground when WHACK an acorn hits her on the head. Henny Penny isn’t one to investigate. She’s more of a jump to conclusions sort of lady so obviously, she decides that the sky is falling. With this information she believes she must tell the king and off she goes. Along the way she meets several animals who believe what she says: Cocky-locky, Ducky-daddles, Goosey-poosey, and Turkey-lurkey (my personal favorite) and they decide to accompany her on her trek to tell the king. Then, they all meet Foxy-loxy and tell him their plan. He is exceptionally helpful because he points out that they are going in the wrong direction but he knows the way and will help direct them there. So helpful! They all walked and walked until they got to a dark and narrow hole. When they said this didn’t seem like the right place…
Apparently there are two completely different endings to this story! I had no idea!
Version 1: Foxy-loxy assured them it was a shortcut to the palace. It was not. It was his burrow. He told all the (sucker) animals he would go first and they should follow one at a time. So in goes Foxy-loxy and Turkey-lurkey follows. Then, Foxy-loxy snapped off Turkey-lurkey's head and threw his body over his left shoulder. Damn! It went really dark really quickly and the carnage continues because it would appear each animal goes in, one after the other, to be dismembered by Foxy-loxy. Prior to his murder, Cocky-lockey let out a “cock-a-do” (he didn’t finish because he was eaten). Waiting for her turn, Henny Penny heard Cocky-locky crow. She assumed that meant it was dawn and time to lay her egg so she left to head back to her nest.
Version 2: Foxy-loxy admitted it was his burrow but that he wanted to have them over for dinner before they met the king. Chicken-licken took a look around and noticed a lot of questionable decorations (i.e. bones and feathers) because Foxy-loxy was a messy bastard who didn’t clean up after himself. When she saw him put on a big-ass pot of water, and set only one place setting at the table, she realized they were going to be dinner. She came up with a plan. She took out her dust cloth from her apron (so prepared) and told Foxy-loxy he should just relax and that she would tidy up the house while the water heated. He thought that sounded amazing and settled in for a nap. Once he was snoring the animals snuck out of there and back to the farm and ate corn cake at Henny Penny’s. When they were finished they went outside and an acorn fell on Henny-Penny’s head. Once again she made the wrong assumption and freaked out. Her friends showed her that it was an acorn and called her a dumbass. She laughed at her silliness.
THE END
Please don’t think I am just randomly retelling fables here. I see a variety of connections between this story and certain workplace behavior:
Catastrophizing: I talked about this a bit in another blog. It’s when people tend to mentally jump to the worst case scenario. They make a very big deal out of (usually) nothing. Henny Penny turns something that is truly a non-issue into a problem worthy of the king. This is, unfortunately, familiar to many of us. We all work with someone whose default is assuming the worst. Their tendency to go Defcon 1 (Maximum readiness!!! War is imminent!!!!) in the most trivial situations is exhausting and if the catastrophizer *is a manager they end up dragging other people into the situation (Cocky-locky, Ducky-daddles, Goosey-poosey, and Turkey-lurkey) and putting them through a lot of unnecessary trauma and work.
Crying wolf: Similar to catastrophizing, it makes everything seem like an emergency and this behavior has impacts. First, people start to ignore your distress cries. Things marked “urgent” or the seven emails in a row are now normal and tabled for later. There is a limit on declaring urgent, drop everything kind of situations; especially when you work in a field where actual emergencies are few and far between. Once you reach your limit of catastrophes, you are the little boy in the village. When the wolf shows up (an actual problem!) no one will believe you. Second, working with someone who is constantly crying wolf impacts other people. When people are forced to feel like everything is high priority/emergency status their health is impacted. They have headaches, their cortisol levels are raised, and they have trouble sleeping. Employees who are feeling like this are not going to be able to perform their best. Crying Wolf has impacts beyond the person yelling.
The need to always be right: There is no debating that the sky is falling because the Henny Penny’s you work with believe the sky is falling. They are right because they are always right. If you think it’s an acorn and they don’t? Sorry, not an acorn and here is a slow and patronizing explanation of why you are wrong. Unfortunately, believing something is true does not make it true. I know people say we live in a post-truth world but I think the truth is out there. This approach at work is bad for so many reasons. It’s annoying. Humans are fallible and being right all the time is simply not possible. It’s really annoying. It’s much easier to work with or train someone who wants to learn from their mistakes rather than someone who can’t acknowledge them. Holy moly so annoying! It alienates others. Being consistently corrected or “informed of” things gets old. Quickly.
Lack of research into the problem: Did all of the other animals have to follow her? Of course not! Her panic was convincing and the evidence (to her) was that acorn. But the other animals?! They just assumed it was true and followed her (to their deaths in Version 1!). This is no way to operate. Doing this at work is a great way to get fired. Not everyone has your best interests in mind (sorry). You have to ensure that you have all of the pertinent information before acting. A solid CYA is always recommended. Trust but verify.
Believing women are too emotional: Henny Penny is giving us ladies a bad name! There was no due diligence, just her flying off the handle and embarking on a lengthy journey void of critical thinking. This reflects poorly on us all because people already belive that women are more emotional than men. This idea is so common it is classified as a “master stereotype.” People of different ages, cultural backgrounds, and even women believe that this is fact. IT. IS. NOT. TRUE. Research shows that women’s emotional reactions are seen as who they are while men’s emotional reactions are due to external circumstances. As in, “oh she is just an angry person” or “she is not capable of controlling herself.” Our emotions are seen as inextricable to us but men get to blame pretty much anything else. That means that men’s emotional reactions can be written off as not actually their own. In the words of my Grandma Flo, “it’s a crock of shit.”
What I think is crazy is that in both endings, Henny Penny escapes unscathed. What the hell? She created this mess and doesn't seem to learn a damn thing.
Not me! After thinking about all the parallels between this story and real life I wanted some solutions. What I found was a reminder that we can only control our own responses and not how others behave (therapy 🌈 ). That can really be a challenge at work but the first suggestion I found is to take a beat before responding to the “emergency” of the moment. Ground yourself and then respond. I think part of crying wolf is the response the person gets. If everyone jumps into action then the person crying wolf feels important and powerful. Perhaps less reaction from us will lead to less crying wolf? We can hope! What about the people who are always right and revel in correcting everyone? I think we can all agree they are insufferable but the one thing I came across that really struck me was the idea of not trying to prove your case. I think for many of us when someone is wrong and acting like a jerk we want to show them how and why they are wrong. Turns out that’s pointless and will just lead to (more) conflict. You and your evidence isn’t going to sway them because they are right and you are wrong. So the best thing is to ignore them like the cacti I buy every summer and plant in my atrium. The hope is that the behavior will eventually (maybe?) start to die off; like my cacti. Finally, the naysayer. I love the idea that as soon as they start to rain on your parade you ask them what could be done to make it work. You cut off the negativity before it starts. Also, managers need to set some rules to manage these behaviors. Rather than letting the toxic naysayer shoot down everyone’s ideas, create inclusive and respectful parameters for meetings (in particular) and beyond.
The stories of these two little nuggets (see what I did there?) have a lot to teach us and I think each of the animals in these stories have pros and cons.
The Little Red Hen: Very responsible/prone to burn out. Finds scream therapy an effective way to alleviate stress.
The farm animals: Clear boundary setters/unwilling to help a friend. Would not call 911 if their phone was out of reach.
Henny Penny: Strong convictions/not great at confirming via data. Likely a climate change denier.
Cocky-locky, etc.: Very supportive friends/not the smartest. Will cut off your mimosas before you drunk text your ex.
Foxy-loxy: Talks a great game/murderer. Still quotes the Wolf of Wall Street incessantly.
It may seem like Little Red Hen comes out as the best example to follow. She is responsible. She knows how to do a bunch of cool stuff and she bakes bread. That sounds great. But her story isn’t all good because the animals she surrounds herself with suck. We can blame them for not helping her (even when she asked, which is hard!) but now that she knows how they operate it’s important she not continue to do everything alone. That approach will only sow (farming pun) bitterness and resentment. She needs to find new friends (colleagues) who will support her when she needs it and who understand the importance of contributing. It’s inevitable that we all take on the good and the bad of each of these roles every once in a while. Some days we are a lazy farm animal. Some days we overreact like Henny Penny. Some days we are an evil genius like Foxy-loxy. The important thing to remember is to not let any of these roles define or consume you. Be your own animal. A cool one if possible, maybe a liger.
*About ⅓ of his people. He is also ½ Mexican so La Chona is the other dance of his people. The remaining portion is a real mezcla: Polish, German, Irish, Swiss, Dutch. All these pasty countries in his DNA means that he has amazing blonde highlights that look like what some people (me) pay to have put in their hair.
**I dare you to go listen to that song and not want to dance. In 8th grade my best friend and I broke her VCR because we had recorded the video and kept stopping and rewinding it to ensure we had all of the moves down. I also had a pair of Hammer pants. If you are a young person with naturally dewy skin, please do not look at these pants and laugh thinking how ridiculous we were. Hammer pants still exist, you have just renamed them harem pants (don’t like that name one bit) and drop crotch pants. Do I still do the Hammer dance? Yes. Does my husband cover his hands with embarrassment every single time? Correct. Do I care? I do not because I have a mind to rhyme and two hype feet. #schoolsinsuckers
Fowl (Vol. 1)
Chicken has been on my brain lately. This is weird because I don’t eat chicken (or any other meat). I have been thinking about chickens because I am noticing adult behavior around me that very much reminds me of two chicken-based children's stories: The Little Red Hen and Henny Penny.
I stopped eating meat when I lived in Ireland (2000). That year there was an outbreak of Foot and Mouth disease. This meant cattle, sheep, pigs, goats, and deer were all catching this (gross) disease and spreading it. This is different from the Hand, Foot, and Mouth the kids are getting these days. It was such a major health concern that St. Patrick’s Day was canceled. St. Patrick’s Day was canceled. In Ireland. Devastating. Anyhow, to try and curb the spread, all entrances to campus buildings and shops had disinfectant filled mats we had to walk over to kill any germs on our shoes and cars drove over bigger versions. What does this have to do with my vegetarianism you ask? Well, one night on the news a doctor was being asked if humans could catch this pesky and blistery disease and he said, “we don’t think so.” WHAT? You don’t think so? That is not scientific at all. I had also just returned from ten days in Spain where all I ate was meat.* It was a perfect storm to put me off eating the animals.
The Little Red Hen (I just googled “chicken vs. hen” because my brain is broken. Hens are adult lady chickens. They lay the eggs.) is a fable about the importance of taking initiative and working hard. One day a hen finds some wheat laying on the ground and decides she wants to make bread. Great idea. The thing is that there are several important steps between wheat and actual bread. The little red hen first plants the wheat. She asks the other animals on the farm to help her but they offer a chorus of nos. Growing up my version read:
Not I, said the cow.
Not I, said the duck.
Not I, said the goose.
Not I, said the pig.
Next she has to water the wheat. She asks for help and again, hard passes from the rest of the animals. Once the wheat has grown, the Little Red Hen has to harvest it. She is hopeful that the other animals will be of some help this time. Nope. They are not interested. Finally, the Little Red Hen bakes the bread and asks if the other animals want to eat it. All of a sudden everyone is very interested in what is happening. They all want some of the bread. But the little Red Hen is not having this. She runs away with the bread and eats it all herself. Yes, queen!
This story has been used in a lot of contexts. In 1976, Ronald Regan decided to rewrite it as an allegory of government regulation. You can listen to it if that’s your thing. According to the internet, it has also been used to satire capitalism, and as a pro-work socialist anthem. Damn everybody! Leave the Little Red Hen alone to bake her bread in peace.
Clearly, the moral of the story is that if you don’t contribute you don’t get to enjoy the results of the hard work others have invested. This is not an unfamiliar scenario to many of us. Responsible individuals are often put in positions where they have to take on most (or all) of the work in order to finish something and then the farm animals that didn’t contribute still want some freshly baked bread. They want to reap the benefits without the effort. They are free riders. They are everywhere. They suck. Free riders are something my students are often faced with. Many faculty assign group projects and without fail there is at least one team a semester trying to deal with the person who does absolutely nothing. My response has always been to tell them that this mirrors the real world and they have to figure it out. However, after reading more and thinking about it I am going to change my approach because it isn’t helpful. Yes, having the ability to manage difficult team members is a useful skill but should that be their job? Why should the people who contribute have to also do the work of trying to engage the free rider? Why do they have to solve a problem they didn’t create?** I looked for guidance on this and found awesome suggestions. I am going to implement some of them in my group projects and others are applicable at work because free riders are everywhere!
Qualitative peer feedback: Allow everyone a way to share what people are doing well and where they need to improve. I was looking around and it seems like there are a lot of online platforms that do this.
Options for students: PeerStudio, Peergrade, FeedbackFruits. I have not tried any yet but if you have and like one in particular let me know!
Options for work: Betterworks, CultureAmp, Officevibe.
I was wondering how anonymity plays into peer feedback and was happy to see some research on it. Generally speaking it sounds like anonymous feedback is the best way to go.
Make individual inputs visible: Have people “claim” what they are doing and make sure everyone else knows. This way, if something is missing/terrible it is clear who was responsible for the work.
Ensure that the groups are not too large: If there are a lot of people (especially without clear direction and unique roles) it is easier for free riders to “hide” and for their lack of contribution to be overlooked.
Show what others are doing: The thought is that when free riders see how much less they are doing they will start to do more. I have to disagree with this one. I think most free riders know that they are free riding. They know what other people are doing, they just don’t want to do it. Maybe in some situations this will work but in my experience free riding is pretty purposeful.
Some of these things will take a real shift in how we operate. Personally, I am not a fan of letting anything fall through the cracks (ever) so the idea of a project I am on not looking fantastic because someone else is slacking would slowly break me down as a person. But, in order to break the cycle of free riding, we have to be willing to let other people screw up knowing that we did our part. A crucial piece of this puzzle is accountability. If it is clear who was supposed to do what and the free rider faces no consequences; that creates a variety of problems:
Motivational problem: Why do all the work if the people who slack face no repercussions? Or worse yet, if the slackers are rewarded the same as the rest of the people who actually performed (i.e. everyone gets the same “merit” raise)? That is exceptionally demotivating to the actual contributors and signals to the free riders that they are doing just fine.
Organizational culture problem: Not calling out bad behavior is a great way to create a toxic work environment. If companies aren’t addressing free riders, what else is being ignored? Turning a blind eye will not go unnoticed by employees. Their frustration will fester and that is hard to turn around.
Communication problem: If someone on your team is free riding you have to say something. It’s a bummer to feel like you are tattling on an adult but if they don’t do the work, someone will have to and it might be you.
Management problem: Leaders should be aware of the employees that aren’t pulling their weight. If they don’t see this it’s because they aren’t paying close enough attention, the free rider is also a bullshitter who convinces them how much they do, it just started happening, or no one has told them.
Efficiency problem: Free riders slow down processes. This impacts the team’s ability to accomplish tasks which then costs the organization money.
I was super interested to read that free riding actually increases the closer groups are to the end of a project. That’s no good! The thought is that everyone is pushing to meet the deadline so people may feel “entitled” to give themselves a little bit of a break. That is exceptionally annoying to the people doing the work and I think that annoyance sometimes leads to just sharing the bread we made. Letting everyone have a piece is easier than listening to the team members/farm animals bitch. We know they didn’t earn a piece. They know they didn’t earn a piece. But the difference is that they don’t care. They feel entitled to the bread for whatever reason (proximity to the bread making process?) and pitch a fit when they don’t get to reap the benefits of other’s work. Maybe quiet quitting is just free riding in a fancy new outfit. Who’s to say?
This is the most time I have ever spent thinking about chicken and I am not done yet. The next blog is all about the story of Henny Penny. While I finish writing it I leave you with this list of the top 15 fancy chickens as well as this:
*While there I went to the Caminito del Rey trail in Malaga. It had not yet been restored and was terrifying because parts of the path were straight up missing. In the nearby town we stopped for lunch and I didn’t remember the translation for one of the words on the menu. When I asked the waiter what it was he bleated at me. It was a goat (chivo). I ate it. Gross.
**This is something that has really been annoying me lately. While I have been doing research about women at work it has become increasingly apparent that, in order for things to change, we have to make them happen. We did not cause these issues. We are impacted by these issues. Yet, we have to take our time and skills to help fix the issues. It’s bullshit. It feels like being the sober person cleaning up the barf from your drunk friend. You didn’t barf so why are you dealing with this? Because your friend is drunk. She is incapable of cleaning up without making an even bigger mess. So you step in, lay her down, take off her shoes, and force her to take Advil and drink some water even though she keeps yelling that she wants to eat PANCAKES and go back to the bar. I guess sometimes business organizations are like our drunk friends.
Happy Holidays to everyone but Elon Musk
If you like Elon Musk* you’re going to want to just stop reading here. I am not a fan. I have a very long list of why but the gist is that he is a misogynistic, hateful, bigoted, and dangerous man baby. His (generational) wealth and platform have allowed him to create a persona idolized by dude-bros who love crypto and Joe Rogan. His approach to business is unethical at best and his willingness to support and publicize general misinformation is troubling. If any woman in power acted like he does she would be burned at the stake, but because he acts a fool he is labeled a “creative genius” (a la Kayne West) and a “maverick” (gross). He could use his fortune to truly make the world a better place but instead spends it on trips to outer space and toys he buys just to break (#twitter). He is everything I try and counterbalance in my courses and I can only hope that his own hubris leads to his demise. To further convey my distaste, and in the holiday spirit, I have rewritten the lyrics to You’re a Mean One Mr. Grinch. Please enjoy.
Happiest of holidays to all (even if you like Elon). Thank you for reading this little blog! Here is to a happy and healthy 2023.
*I know he has donated $ to places. I also know that he is smart. I am not debating these things, but neither of them makes him a good person. They make him a person who knows how to get tax breaks. Yes, more money to good things is great but that (as far as I am concerned) does not negate the damage he has done.
It’s oh so quiet*
Well friends, it was bound to happen. More things are happening “quietly” at work. This time it’s quiet promotions. That sounds like a good thing but IT IS NOT. Like all of its quiet predecessors (quitting, firing, more quitting) this practice is a reflection of the general state of the world: it’s shitty. A quiet promotion is when you are given more work and responsibility for absolutely zero additional compensation and probably not even a title change and it is happening a lot. This isn’t anything new. It’s just another catchy rebrand of an existing practice. Employees have been offered promotions without raises since forever. The shift is that Great Resignation, people quietly quitting, and generally overworked and burned out employees are making it far more prevalent. If I were to guess, I would say a great many of you reading this (are there even a “many” people reading this?!) have been quietly promoted.
When I first read about this I thought of a story a friend from my PhD program told me. Before going back to school he was working in a Silicon Valley startup that was floundering. People around him kept getting let go and he kept being given their jobs (in addition to his). He said he knew it was time to quit when he had three desktop monitors; one for each of the full time jobs he had at the company. He was not paid more for any of these additional jobs. All that new work was just him being a “team player.” This is a prime example of how being a team player in situations like this is a scam.
Sure, there are times where we may need to pitch in a little extra and suck it up for a limited amount of time. That is understandable, especially as so many businesses are facing employee shortages. However, quiet promotions are not a long-term solution to whatever issues an organization is facing. Continuous asks of your time and skills for zero extra compensation simply isn’t ok. In fact, I’d go so far to say it’s unethical. One of the key tenets of the social contracts between employees and employers is that fair compensation should be offered in exchange for work being done. I won’t get into what is fair or who determines that here because that’s enough for five more blog posts.** Of course there are always exceptions but generally speaking: you go to work, you do what you are supposed to, you get paid the salary that was agreed upon when you were hired, your salary increases over time and with additional responsibilities.
A quiet promotion is not a badge of honor. It’s extra work being given to you because people assume you will do it with little complaint and (likely) do it well because that’s the kind of person you are. I think this ties into something I have had many conversations about, the “curse of competence.” When you are a competent employee you tend to consistently get asked to do more (often with the same resources or even less). You become the default for tasks that don’t technically fall into your job description but that others know you will complete. Why? Because you’re a team player! You are also likely a people-pleasing sucker who is afraid to say no to these extra responsibilities because (you think) it may negatively affect you at some point in the future. Many of these “competent” people are women. Want to guess why? Because we spend so much extra damn time going above and beyond in order to be given the same amount of compensation/recognition as our male peers that we are easy targets for quiet promotion. We are given more work because it is expected that we won’t complain, we will just get it done. Personally, I get it done because I care. Even when I don’t want to, I do. I don’t want to feel like I have let people down or dropped the ball and I like where I work. Unfortunately that “liking” can be an Achilles heel. Years ago there was a job posted at another San Diego university in exactly what I do. I felt weird about checking it out and called my PhD advisor for advice. I told him I felt bad (#Catholicguilt) even thinking about applying and his response has always stuck with me. He said,
If you could be replaced by someone as good as you for less money they would do it and not feel bad in the least.
That stung but it is true. Organizations do not care about people. Organizations are not real. In the (2003) documentary The Corporation they asked people on the street what kind of person certain brands would be and one woman said, “General Motors is a kind old man.” I’m sure there is at least one kind old man working at GM but, at the end of the day, GM exists to make a profit. They are currently doing so through some enlightened rhetoric on their website but let’s not kid ourselves about what their purpose really is.
So what do we do about quiet promotions? The organization is the problem here so we need to highlight where things are going wrong to those creating the quiet promotions. Here are some suggestions I found:
Keep a spreadsheet. How are you actually spending your time? What are you doing that is inside and what is outside of your job description? Seeing this laid out makes it harder to discount. A side by side of your job description and current duties can be a powerful tool to highlight what you are actually doing.
Assess the situation. What have you taken on and why? The spreadsheet will help with this! Ask yourself if this additional work is taking you in a direction that you want to grow your career or are you just doing the crap no one else wants to do?
Figure out what you want. Are you willing to do the extra work for a limited time? What is reasonable? Can you get that commitment in writing? If you are willing to stick it out for the time being, can you time your request properly and parlay this quiet promotion into an actual promotion?
Create an exit strategy if it just isn’t going to work anymore. Don’t just quit! You have bills to pay!!
All of the above suggestions put the responsibility for trying to fix the situation on the employee but what can organizational leaders do? First, they can recognize that they are burning their employees the hell out and then actually do something about it. Here are the signs:
Unfair treatment at work
Unmanageable workload
Lack of role clarity
Lack of communication and support from their manager
Unreasonable time pressure
Companies are spending so much money investing in employee mental health and well-being (which is wonderful) but they aren’t addressing the underlying issues. I was surprised to see that one of the key drivers of burnout is a toxic work environment but boy does that make sense! Toxic environments just wear you down so adding that feeling of being ground down with more work and no additional pay and you have a lot of very unhappy employees. To manage this there are some pretty straightforward ideas.
After thinking about and writing about all of the quiet stuff, I think it’s time for a new social contract at work. Employers are owed what you are paid for. They are not owed your evenings, your weekends, or your vacations. Your promotions should be loud celebrations not sneaky additional tasks. I know (I really, personally, truly know) how hard it is to push back on requests from people at work so help myself do better I have been watching videos of the general differences in saying no at work. I need to work on my Gen X vibes. Maybe I’ll go put on my overalls and rewatch My So Called Life as a start (Jordan Catalano + Buffalo Tom = ❤️).
*That’s the title to a fantastic and chaotic Bjork song that is pretty darn great. This is the link if you would like to put it in your ear holes.
**What I will say is that minimum wage ≠ living wage. The fact that the last time Congress voted to increase the Federal Minimum Wage (currently $7.25/hour) was over THIRTEEN years ago but they have voted for pay raises (cost of living they say!!) for themselves every year is a crime. Last time I checked, the cost of living increases impact everyone and not just out of touch elected officials.
Oompa
Growing up in Pittsburgh I listened to a lot of polka music.* My grandparents were big fans. In fact, I was once on the evening news doing the polka with my Nanny (Grandma). True story. When I was four we drove from Pittsburgh to Alaska in a 24-foot Winnebago (yes, DROVE) and the only available music was polka and the Annie soundtrack.** The other day I was feeling nostalgic and went to listen to my childhood playlist which includes a lot of polka. The lyrics to these songs are WILD. There is an entire song about a stolen blood sausage and one detailing that you better drink all your beer on earth because there isn’t any in heaven. The real kicker is that a personal childhood favorite of mine was called the Too Fat Polka. You heard that right. I loved this song and can remember singing it at the top of my lungs with my family in my grandparent’s basement. I can see the carpet, I can picture the chair I sat on. These are core memories. But the actual lyrics? Prepare yourselves:
Here's a silly ditty,
You can sing it right away
Now, here is what you say
So sing it while you may
Here's a silly jingle,
You can sing it night or noon
Here's the words, that's all you need
'Cause I just sang the tune:
Oh, I don't want her, you can have her
She's too fat for me
She's too fat for me
She's too fat for me
I don't want her, you can have her,
She's too fat for me
She's too fat
She's too fat
She's too fat for me
I get dizzy
I get numbo
When I'm dancing
With my Jum-Jum-Jumbo
I don't want her, you can have her
She's too fat for me
She's too fat for me
She's too fat for me
I don't want her, you can have her
She's too fat for me
She's too fat
She's too fat
She's too fat for me
Can she prance up a hill?
No, no, no, no, no
Can she dance a quadrille?
No, no, no, no, no
Does she fit in your coupe?
By herself she's a group
Could she possibly
Sit upon your knee?
No, no, no
We don't want her, you can have her
She's too fat for me
And she's too fat for me
But she's just right for me
We don't want her, you can have her
She's too fat for me
Yeah, she's too fat,
Much too fat
But she's just right for me
She's so charming
And she's so winning
But it's alarming
When she goes in swimming
We don't want her, you can have her
She's too fat for me
She's too fat for me
But she's just right for me
So I sure want her, you can't have her
She's just right for me
But she's too fat!
She's not too fat!
She's just right for me!
She's a twosome,
She's a foursome
If she'd lose some
I would like her more some
I don't want her, you can have her
She's too fat for me
She's too fat for me
She's too fat for me
I don't want her you can have her
She's too fat for me
She's too fat
Much too fat
She's too fat for me
Hey!
Part of it was sung in what I thought was Polish but could be Slovenian. I am not entirely sure, but the point is that this song is whack by today’s standards. It was originally released in 1947 but the version I grew up with was by Frankie Yankovic (no relation to Weird Al) and it was from 1968. I realize things were “different” back then but this song has a generally shitty message. As a little kid I can’t imagine I considered what the lyrics were actually saying. It was just a song to me. But as I got older the message was received: Fat = bad. It wasn’t just from this song. Although we didn’t have the hellscape of social media in the 80s, it was clear what the optimal look was as a middle school girl: not fat. That was unfortunate because right around fourth grade I became what would kindly have been referred to as “chunky.” I had to wear the clothes that came in ½ sizes from Sears. At the same time I had braces and headgear (two types!). It wasn’t a great time for self-esteem but it sure did provide lots for the bullies at school to work with. I made it through and now, according to my therapist, use humor as a coping mechanism in stressful situations. She is not wrong.
School bullies will always exist because children are monsters to each other. There are many reasons why kids bully but what about adults? It’s not just little jerk kids that bully people. Bullying in the workplace has become increasingly common.
Bullying and harassment are often used interchangeably but they are not the same at work. The Equal Employment Opportunity Council (Est. 1965) was created to ensure that employees are protected from discrimination and bullying becomes harassment when it is directed at a protected class of individuals. These categories are race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or over), disability, and genetic information (including family medical history). Unfortunately, the EEOC only (sort of) works when people go through the (lengthy) process of reporting a complaint. If you look at their data, complaints filed have decreased in all categories over the last several years. That seems great but all that shows us is that reporting is down. These declining cases may be due to the process and not an improvement in how we treat each other at work since it’s estimated that over 60 million people are impacted by workplace bullying. That’s unacceptable. So what do we do? There are suggestions for the person being bullied like attempting to manage your reactions and making eye contact. There are also suggestions for how others can intervene, but none of this deals with the actual bully! These are just ways to help the victim while the bullying is occurring. We need to go to the source and make changes there and there have to be consequences for workplace bullying. Unfortunately that is where the disconnect usually happens. Organizations and their leaders are not always willing to make the cultural changes or create the necessary policies to support the victims; thus empowering the bullies.
When thinking about solutions I realized the options I think will work to address bullying are the same ones I think we need to end tightroping. This quote is from my article about Luisa from Encanto and it works here too:
No more excusing ridiculous and unprofessional behavior. When someone makes a comment to a woman about what she is wearing, cracks a sexist joke, takes credit for her work, or talks over her it needs to be addressed immediately and in public. No more justifying bad behavior by saying, “Oh, that’s just how he is!” giving excuses, or having discussions behind closed doors about problematic behavior. Leaders need to create an environment where these things are publicly addressed. It’s not easy and it can definitely be awkward. But if nothing is done the message to us is loud and clear: keep on tightroping. Because the real you won’t be protected.
It’s not easy to shift cultures and implement new rules but the alternative is lawsuits and employees who don’t feel supported. While organizations are trying to figure out how best to do this we can continue to intervene. One successful intervention strategy that is often mentioned is to change the focus of the conversation or to do something that is distracting. And you know what’s distracting? The polka! Looks like those skills continue to come in handy.
*Polka originated in Bohemia which is actually where my Great-Grandma was from (it says it on her birth certificate and everything). You have likely heard of Bohemia because somehow this central European country turned into a whole aesthetic.
**I am willing to bet I still know every word of that soundtrack. I dressed as Annie for at least two Halloweens in a row. Also, I don't think I really understood the concept of orphan.
Middle Ages
Every once in a while I read a story that gets me FIRED UP. This happened recently when the fantastic Dr. Kristine Ehrich texted me this: Stereotypes of middle-aged women as less ‘nice’ can hold them back at work. This article is based on research by UC Berkeley’s Haas School of Business professor, Dr. Jennifer Chatman. Like a lot of great research, this project was inspired by something Jennifer was experiencing in her own life. Since hitting her 40s, she saw a decline in her teaching evaluations (and so have I). This seemed weird to her because her knowledge of the field, comfort in front of a class, and all the other things (theoretically) necessary for great evaluations were better than they had ever been. What the hell? Turns out that the problem was that she was a woman over 40 who wasn’t matching up to her students’ expectations of how she “should” behave towards them. You see, there are descriptive and prescriptive stereotypes regarding gender. The descriptives are about what men/women “typically” do while the prescriptives are about what we SHOULD do; this is where issues arise in the classroom and at work. The prescriptives are not based on how women ACTUALLY act and that disconnect is where women get dinged in their teaching evaluations, performance reviews, and ability to advance in their careers. The general expectation (stereotype) is that we should be warm (definition = enthusiastic, affectionate, kind) and caring so when we do not act in accordance with that, people don’t like it and we are punished. When women enter their 40’s we start getting hit with gendered ageism; the super cool combination of being discriminated against for being both “old” and a woman. In society we disappear from TV (yes, there are exceptions but they are few and far between), movies show us as the grandmothers, and advertisers ignore us. Once you hit your 40s the world has very few acceptable options of what you can do with your life because, OMG you guys, that is so old!! Since being 45 makes me an expert in this topic I have made you a list of your options ladies:
Settle in under a pile of cozy blankets you knitted, never show your (wrinkled) face in public, and wait for the sweet relief of death.
Sweetly and earnestly encourage the hopes and dreams of everyone around you (because yours are dead you hag!) and then use all the time you have no longer trying to achieve anything to bake cookies for everyone around you. You are now basically Mrs. Claus but without that weird bonnet. Unless you are into bonnets-those are actually ok if you are over 40 because no one is looking at you.
Retire, move to someplace warm that isn’t Florida with your besties, wear caftans, have afternoon cocktails on the lanai, do puzzles, die.*
Spend the majority of your time ensuring that everyone around you is comfortable. This is most easily done by taking care of all the pesky things no one actually wants to do. You can clean up after everyone, make tasty/healthy meals, run errands, maybe mow the lawn. Definitely make sure that nothing you do brings you any joy or fulfillment. You are too old for that, you selfish monster.
Start a coven. Cast spells. Wreak havoc.
Become invisible and literally just disappear because your thoughts, feelings, and ideas no longer matter.
Men and women are seen as more effective and capable as they get older. Makes sense. But only women are seen to be less warm as they age. So, when talking about teaching evaluations the perceived lack of warmth translates into complaints about their female professor’s personality which turns into lower teaching evaluations. This is something because I have met some male faculty with truly terrible personalities who maintain great teaching evaluations. Put simply: it’s not fair. Women are judged more harshly than their male counterparts based on these stereotypes. According to the research, the peak (or rock bottom) of our lack of warmth/inability in the classroom comes at age 47. Can’t wait!
Student evaluations are flawed in so many ways. They are biased against women and minority faculty and when you add in pregnancy it gets worse. Additionally, the people evaluating our teaching (students) don’t actually know the subject matter so evaluating our ability to teach it to them seems problematic. What this means is that teaching evaluations are often more of a likability measure. Research has shown that the most important characteristics of a professor include getting to know students, being seen as a life-long learner, and being a role model. Additionally, most students prefer the teachers who are not strict with their classroom rules and who are pretty generous when scoring student work. Cool so the “measure” of whether I am good at teaching has absolutely nothing to do with my teaching and is more about learning their names and being an easy grader. A logical response would be to either try and fix them or get rid of them all together but this is academia so neither is going to happen! The big issue here (aside from the overt discrimination) is that these evaluations are used to evaluate faculty performance. Every year our teaching evaluation scores, research productivity, and service activities are taken into consideration as the basis for our pay increases.**
I have a theory of why all of this is happening. It’s because, by the time we reach our 40s we, as women in academia and beyond, are simply sick of your shit.
Truly. Fed up. Over it. No longer willing to entertain it. This feeling of not engaging with ridiculousness is what started the idea of tightroping in the first place. We don’t want to change the behavior that (finally!) feels right to us. Personally, I started feeling my “warmth” fade after I had Leo and went back to work. There I was (age 38) trying desperately to be all the things to all the people. I was juggling my career and being a Mom and not dropping any balls ever yet I had students (very earnestly) telling me that they couldn’t get their assignments done on time because they had a formal to attend. I’m managing all of my responsibilities and keeping a human alive and you would like an extension on an assignment that has been on the syllabus for months? No. My willingness to excuse unprofessional behavior and engage in general nonsense had simply vanished by that point and this is where I believe the concept of warmth gets twisted and used against us. To students, warmth is doing whatever they need in the name of “caring.” Warmth is moving deadlines, spoon feeding, hand-holding, and generally bending over backwards. To me, warmth is caring about them and their ability to succeed. Letting them blow off deadlines because they didn’t manage their time properly isn’t helping them and it’s certainly not setting them up for success. Unfortunately, as soon as our versions of warmth don’t match up and we stop conforming to sexist standards things get dicey for women in and out of the classroom.
None of this is ok. Everyone’s work should be evaluated by performance, not their ability to conform to stereotypes. Though I don’t have a surefire solution to these issues, I do think that women refusing to tightrope can help us start making a shift. We don’t have to be “warm” to be good at our jobs. We don’t have to smile. We don’t even really have to be nice (how many male jerks have you worked with?). What we have to be is competent, prepared, and ready to execute the tasks our job requires. Nothing more. Nothing less. Now that I think about it, maybe pay equity and gender parity might help warm up our our old, cold lady hearts!
*My preferred scenario
**Tee hee. What is a pay increase?
Trolling
There are a variety of trolls out there. The cartoon kind that sings and dances, the very cool kind you find under a bridge in Seattle, the kind from Frozen, and the ones from the 70s that are truly terrifying.* Each of those types of trolls has their merits, but guess who doesn't? Internet trolls. I can’t say I have spent a lot of time thinking about internet trolls. The one troll story that sticks in my head was told by Lindy West. She had a troll that, in addition to spewing hateful comments about her, her body, and her beliefs, stole her deceased father’s identity (you read that right) to abuse her online. You can’t make this shit up. Unfortunately, I was reminded of the existence of internet trolls while writing an article about She-Hulk for Fast Company. The Disney+ series premiered in August and my delightful friend and colleague Dr. Alison Sanchez texted after the first episode to say, “She-Hulk is tightroping!” And boy was she right. She-Hulk (aka Jennifer Walters) was dealing with a bit of a situation. She was in a car accident with her cousin Bruce (you know, the Hulk), got infected with his blood and you can pretty much guess what happened from there. Normally when we find ourselves tightroping it doesn't involve trying to hide the fact that we just became a massive, green, giant who exploded out of her clothes. It’s a bit more nuanced. Throughout the season, the show offered so many great examples that mirrored the lives of us regular, non She-Hulk, women.
In addition to presenting the frustrating parts of being a woman at work in a way that was entertaining, the writers of the show also took the opportunity to really troll the trolls. You see, after the August premiere, there was a ridiculous amount of vitriol spewed at the show by trolls.
My favorite part of all of this is that She-Hulk IS NOT REAL. The Marvel Cinematic Universe IS NOT REAL. NONE OF THIS IS REAL LIFE.
The show got what is apparently called “review bombed” which means that thousands of people took time out of their lives to give it the lowest rating possible on sites like IMDB so that they skewed the ratings in hopes of others not watching it, thus making it less likely to be renewed for a second season. Their list of grievances against the show was long and I ventured into some dark corners of the internet to see what they had to say.** Here are a few general comments:
Women can’t be Hulks
Too “woke”
Feminist bullshit
Jennifer Walters is a narcissistic bitch
The CGI isn’t believable
In response to all of this, the writers included a plot mocking a men’s rights group named the Intelligencia. The season finale highlights just how upset all of these men were about the existence of a female Hulk. Spectacular. I will totally admit that I am not as passionate about anything as some people are about their superhero franchises. I have gone to Comicon strictly to people watch, I do not know who is a member of the MCU and who is not, and the only one of these types of movies I have ever purposely watched was Deadpool and that was last week and only because my husband swore it was funny. It was.
I can’t think of anything that would make me so upset that I would take to my keyboard to insult, intimidate, or threaten a stranger. Since I don’t do this it’s hard for me to understand but social science is here to help! Researchers have been thinking about this for a while and they offer a bunch of different reasons that may explain why people troll. In addition to doing this for attention or just to be mean I think they also do it because of the amount of “space” they have between them and their target. What I mean is that it would take a lot of work to figure out who and where they are so they just lob hate grenades and go on with their lives. But how do they sleep at night? That is the part I really can’t comprehend and the one thing that popped into my head to explain it is Moral Disengagement. This is the idea that we are able to justify certain behaviors by sort of tricking ourselves into thinking they are ok by using one of the following mechanisms (aka mental gymnastics).
This handy chart is taken from one of the first papers on the topic and the book by an OG of Social Psychology, Dr. Albert Bandura. He thought that moral disengagement was one of the only ways we could explain atrocities like the My Lai massacre. I think we all morally disengage from time to time, it’s human nature, but not to the point of murder or a willingness to destroy someone online. While I was researching this, I came across an article that links moral disengagement to adolescents engaging in cyberbullying. One of the conclusions from the author is that we need to reduce the use of the moral disengagement process but HOW? I found some articles with suggestions. Unfortunately they focus on interventions in the classroom by trying to catch kids while they are a captive audience in school. They also encourage individuals to set aside their self-interest (unlikely!) and for organizations to talk about ethics so employees know it’s important to the company. I don’t think any of this is going to work but I also have no idea what will. Can we send them our extra Catholic guilt and see if that makes a difference?
This whole thing reminds me of teaching evaluations. I can go an entire semester with a class that is mostly delightful to interact with and then I read their evaluations and, surprise, some of them really hated me. They hid their real feelings until they were given the anonymity of the evaluations (space) and then they really go for it. Some highlights over the years include being called a “communist” (false), a student noting that I have a “smart mouth” (true), and that I am a “feminist who loves talking about wage gaps” (also true).
I wish I had some useful, breakthrough solution to eliminating internet trolls but they have been around forever. They used to write anonymous pamphlets, the internet just made this kind trash easier! I think ignoring them is probably the best option because they thrive on engagement. I know ignoring them isn’t what we want to do. We want to yell and tell them how terrible they are but there’s no point. It’s like angrily hanging up a call on your cell phone. Without that old school slam it’s just not satisfying (I am dating myself) and neither is going on a tirade to address their tirade. I think the other thing we can do is attempt to counterbalance their hate. I’m going to do that by trying to raise a kind kid, be as nice as I can when I can, and encourage empathy towards myself and others. The internet is where we go to look up how old the actors are in the show we are watching, to Wordle, and to buy shoes. Maybe take a break from yelling at people in their happy place trolls and go watch a show. If She-Hulk wasn’t your thing maybe give the new season of The Handmaid’s Tale a try. Dystopian future stuff; you will totally love it. 😉
*There are likely more types of trolls but I am not a troll expert so this is as far as my troll-based knowledge extends.
**Did you know there is a Reddit MensRights section? I refuse to link to it.
Freaking bats
The other day I came home from yoga to Leo screaming “Crenshaw bit my face!” Clearly my zen immediately disappeared and I was like WHAT THE ACTUAL HELL IS GOING ON HERE??? Turns out my husband had already washed his face off and put Neosporin on what looked like a scratch but Leo was still really embracing the drama of the situation. After things calmed down we tried to understand what happened.* We eventually figured out the scene:
Crenshaw had recently come into possession of a deer antler. The most primo of the things to chew.
He was happily chewing on it and Leo got in his face.
Crenshaw gave a growl and showed his teeth.
Lego ignored this and took the antler.
Crenshaw acted a fool.
Don’t freak out on me here. Clearly we were not ok with the fact that our dog bit him but I also know that would not have happened if Leo wasn’t being a menace. Leo was a mess all day because he thought that we would have to give Crenshaw away. It was constant “I love Crenshaw sooo much” and “I’m sorry!!!” We had no plans to get rid of Crenshaw but we didn’t immediately tell Leo that because we are jerks. Jerks who wanted him to reevaluate his behavior. Parenting is weird.
The next day I was out running errands and listening to a random episode of Radiolab from early September. It was a story about a healthy fifteen-year-old girl who started getting sick but no one could figure out what was wrong with her. First she had a tingle in her arm and double vision but her symptoms just kept changing. Things got so bad that she ended up in the hospital because she could no longer walk on her own and was likely going to end up in a coma. Her pediatrician came to visit and was really worried about how badly her condition had deteriorated in the two days since he last saw her. They were trying to brainstorm what could be causing this and her mother mentioned something she thought was inconsequential: her daughter was bit by a bat a month earlier while trying to rescue it. The pediatrician immediately knew what it was and sent her to a different hospital for treatment. She had rabies. RABIES.
The episode went on to explain that there is a vaccine for rabies and that if you contract the disease from a bite and get the vaccine you are totally fine. If you don’t get the vaccine the disease slowly migrates to your brain and you die. That’s it. They were talking about non-treated (vaccinated) rabies cases having a 99.9% mortality rate. Rabies deaths in the United States are fairly uncommon these days according to the CDC but the disease causes about 59,000 deaths a year around the world!
If you know me or are a parent you may know where this is headed. I freaked the fuck out. My gut told me that there was a reason I ended up listening to an old episode of the show and that I should pay attention. I pulled over, immediately started googling, and called the pediatrician’s office. The nurse on call said any dog bite should be seen at urgent care ASAP. This did not make me less frantic. I drove home, picked up Leo, and headed directly to urgent care. He felt fine, was in a great mood (though concerned there may be a shot involved), and I promised him boba after the appointment if he kept it together. All good. The doctor came in and checked him out. She (that’s right-a lady doctor!!) was amazing and gave me the rabies run down. Turns out that when the dog is up to date on its rabies vaccines and the kid is up to date on their Tdap vaccine, contracting rabies is extremely rare. Whew. We were good on both fronts. I was able to relax knowing that we had a situation that only required Aquaphor and additional sunscreen to avoid scarring. My gut was wrong but OMG what if it hadn’t been and I didn’t take him to urgent care? I would have never forgiven myself.
She also told me that the majority of rabies cases come from wild animals, mostly bats. Bats are so likely to carry the disease that she recommends people get a rabies vaccine if a bat has gotten into your house. Not that you touched the bat just that you were near it! As if bats weren’t creepy enough already. Stay safe out there!
What I really appreciated about the doctor, aside from the fact that she actually took the time to talk to us, was that she said she was a mom and would have done the same thing. That was awesome to hear. There are so many situations in which moms/women in general get completely dismissed when they raise medical concerns. We are seen as overreacting and our pain is dismissed.** Much has been written about cases where women were told they were “imagining” their pain or that it was nothing to be concerned about only to be diagnosed with endometriosis or cancer.
The word “hysteria” comes from the Greek word for “uterus” and it used to be an actual medical diagnosis. Hysteria served as a catch all explanation for women’s health concerns ranging from heart palpitations to stomach pains. The treatments were heinous and did not address any actual medical issues.
Interacting with a female doctor made me feel heard because she understood where I was coming from. I’m not sure that a male doctor would have taken the extra time she did to chat with Leo and talk me off the ledge and I’m certain I would not have left feeling the way I did. There is something about knowing you have been seen as an actual person and listened to with care. This difference isn’t something in my head either. Research shows that women report feeling more empathy than men because our brains process some things differently. We get into others' shoes and make decisions from there. There is an entire moral theory called the Ethics of Care that addresses the differences between men’s and women’s moral decision making. It highlights that men (often) make decisions based on ideas of justice while women (often) make them based on interpersonal relationships. We are different. It’s not good or bad. It’s just how things are. Knowing these differences exist adds to the argument that women need to be represented in every field. We have all heard “if you can’t see it you can’t be it.” That is important to inspire younger girls but for us grown ladies, interacting with other women in these situations is equally important. You know what else is important? Avoiding freaking bats.
*Since adopting Mango the puppy in September, he and Crenshaw have been playing constantly. They growl, chomp each other's ears, yip and act generally unhinged. We have told Leo MANY times that he is not to get in between them when they are playing. We have explained ad nauseam that even though both Crenshaw and Mango are sweet and snuggly they are still animals and you need to pay attention to what they are “telling” you with their behavior.
**I find this particularly rich. Any of you who have dealt with a man cold know exactly why I feel this way. 🙄
A skill is a skill
In college I was a bartender at a place on campus at the University of Pittsburgh called Fuel & Fuddle. I got this job by lying. A friend put in a good word for me and the job application I filled out was me writing my info on a cocktail napkin. I said I was 21 (I was several months short of 21). I said I had previous bartending experience (I didn’t). No one checked and I was hired! Hooray for the 90s! Every Tuesday and Thursday I would go to my 9am philosophy class and then straight to my shift to restock the beer and get ready for the lunch crowd. I also worked every Saturday and Sunday for brunch which made for some particularly trying bus rides and shifts.* But at that age you are resilient!
I often tell students that, no matter what job you are doing, you can learn skills and pick up ideas applicable to other jobs. These types of transferable skills are things you can highlight in your resume and discuss during interviews. Sure, being a bartender seems like it has absolutely nothing in common with being a professor but I learned many useful skills behind the bar. I had to communicate, work with a team, adapt to new situations and managers, and pay attention to detail. Those are useful things for any job! Of all the things I learned though I think these are the most important:
How to think on my feet
Every once in a while people would order a drink I had never heard of. Rather than actually telling them that, I would engage in some very stealth on the job learning. Some might call it faking it until you make it. I would duck behind the bar, open the bartender book, and make a rough approximation of what they ordered, usually with a heavy pour. Guess what? People don’t usually complain about their drinks when they get extra booze! This allowed me to build up my cocktail repertoire over time and I never had to show my (slightly incompetent) hand.
Pro tip: If you find yourself bartending and someone who really wants to feel terrible the next day orders a Long Island Iced Tea just pour a little bit of about four types of random liquor into a pint glass and add the tiniest splash of Coke. Et voilà! Bonus points if you can hold and pour all four bottles at once. I could. This isn’t really a transferrable skill.
There are pros and cons to this approach but in this situation it worked beautifully. In a corporate setting faking it until you make it can be far dicier and isn’t recommended. Instead of pretending you know what you are doing, ask for help! I know asking for help can feel weird and many of us like to figure things out on our own but sometimes it’s the most straightforward solution. It also turns out that asking for help has a lot of benefits and there are some fairly easy ways to do it without making yourself feel like a failure. I ignored this advice in favor of tips.
Multitasking
As a bartender you have to keep everyone at the bar happy and make all the cocktails for the rest of the restaurant. I can remember being on the phone (it had a cord and was attached to a wall) while inputting a take-out order (there was no internet!), while grabbing food, and filling drinks. If you don’t multitask (#hustle) you won’t get tipped and then you can’t pay your rent.
This all comes in handy while teaching classes. Faculty have to constantly scan the room checking for facial expressions and body language. We monitor this to see if students are confused or checked out. We need to be ok with being stopped in mid sentence to answer questions and then get back on track. We have to use the classroom technology in a way that is useful and not distracting. Oh, and we have to be engaging. That’s a lot to ask while also delivering actual course content so if you can’t multitask you are going to have a rough time teaching.
Managing unruly individuals
Drunk people can be a handful. At the bar I mostly had obnoxious people acting a fool and saying stupid (i.e., sexist) things to me. I often handled it with exceptionally dry humor and sarcasm and tried to never show that I was ruffled. There were times when that was hard because I also encountered some inappropriate and handsy jerks who assumed I wouldn’t cut them off and have them thrown out. They were wrong. So sarcasm and threats of not being able to come back to the bar helped.
You know who else can be a handful? Students! Sadly, I have had similar experiences in class. I have been insulted, had my credentials questioned (how could a lady have a PhD and be teaching an MBA class?!), and encountered exceptionally disruptive students.** You know exactly who I am talking about. They over-contribute and dominate class discussion (often having not actually read the material) and they love to play “devil’s advocate.” They are combative with other students and say inflammatory things because they love to stir the pot. They are annoying and it is our job to manage them without alienating them or the rest of the students. So in comes the dry humor and sarcasm. It’s not everyone’s cup of tea but it often helps to make the situation more manageable. When that doesn’t work, I bring on the threats. Luckily, I have only had two instances where that was necessary.
Once a student walked into my class 20 minutes late carrying a red Solo cup and nothing else. No backpack. No pen. Nothing. He was clearly drunk and proceeded to “contribute” for about 40 minutes and then left early. He had been slightly obnoxious before but this was BOLD. This was the last class before Spring Break and I sent a doozy of an email to him. I believe I alluded to the fact that his behavior could be “cause for dismissal.” He freaked out and wrote a lengthy apology email and then apologized to the class. See? Sometimes threats are helpful!
Making cocktails
My Bloody Mary game is STRONG thanks to having to make them by the pitcher at brunch. My exceptionally dirty, shaken, vodka martinis are masterpieces. I own a cold smoke gun and can make you a smoked Old Fashioned. Give me some mezcal and I will whip you up a treat. You have no idea how much this skill transferred during quarantine!
There’s a great quote, “Hire for character. Train for skill.” from the former CEO of Porsche, Peter Schultz. I am a firm believer in this idea and not counting people out. Especially when you are hiring. Take those fundamental transferable skills a promising candidate has (no matter what industry they are from) and teach them the rest of what they need to know. Keep in mind the systemic and physical barriers that many people face when trying to get hired in the corporate world and look for the skills. Shifts like these are what produce more diverse, equitable, and ultimately profitable organizations. Just make sure you check their age and employment history ;)
*Ever gotten really sick and wickedly hungover from drinking something like Captain Morgan and then had to make drinks with Captain Morgan several hours later? I do not recommend it. Unrelated, even smelling Captain Morgan still makes me feel queasy.
** In case you were wondering, yes they were all men.
Here’s to your guts!
I have started using evenings in my quiet office to get a lot of work done. Sometimes I’m the only one around. The other night I walked out to refill my water bottle and there was a guy I never saw in the hallway. My gut reaction was fear. Why? This man did not jump out at me, he did not yell, he was wearing khakis and a button down chatting on his cell. He was likely a graduate student and the scariest thing about him was probably the student debt he is incurring.
This got me thinking about gut feelings. We all know what gut feelings are because we have all experienced them. They are that pit in your stomach, getting the butterflies, or just knowing that a situation is not quite right. Some think of these as our intuition, but whatever you call them I thought a lot about them in grad school.
My dissertation was about gut feelings and moral emotions. Specifically, guilt, contempt, sympathy, and inspiration. I wanted to know if the organizational context in which we work impacts how we react to these emotions.
For example, if you work in a place that encourages competition, loves to use sports metaphors, and feels like a locker room, are you more likely or less likely to listen to your gut instincts and moral emotions?
In this case I found you were less likely to listen to your gut. My hypothesis was that the (dude-centric) context sent signals that emotions aren’t a thing we do around here. You punt those someplace out and focus on results!
I thought it was a cool idea, it went through three rounds of revision at a great journal and was then rejected. Academia is super fun. Anyhow…
Since I finished my PhD, a lot of new research has come out about what is being called the gut brain connection and it is cool! Turns out our brains have a direct link to our stomachs, and intestines via the vagus nerve and vice versa. Because of this two-way street, when your gut is a mess so is your brain. Some research is positing that better gut health can lead to less anxiety, depression, fatigue, and chronic pain. That has yet to be totally confirmed but it’s promising but how do we make sure our guts are good? Do we just eat a shit-ton of yogurt and call it a day? Sadly, no. Turns out you have to eat healthy (preferably filled with fiber and non-meaty) food, take a probiotic, exercise, and try to limit your stress among other things. So, next time we hang out let's eat some sauerkraut and go for a walk. That way we get our probiotics in and our farts out.
Don’t be a bitch
It is exceptionally easy to be labeled a bitch at work. All you need to do is be assertive or have your own ambitions and BOOM #uabitch. You may not care if people think you’re a bitch but unfortunately, once you get the label it’s much easier for colleagues to ostracize you and devalue your work. If you don’t want to be the office bitch the logical fix is to go in the other direction. Act really nice (even if you’re not) and then people will like and respect you. But guess what? That won’t work either because then you run the risk of being too nice. And when you are too nice, and do things to help everyone around you suddenly you are the office Mom, a particularly interesting trope. I think it’s safe to say that most of the people we work with had a Mom or some sort of Mother-figure at some point, yet it would seem they don’t respect her enough to want to work with (some version) of her.
What’s crazy to me is that this was first noted in 1977. Dr. Rosabeth Moss Cantor wrote that women are seen as the default housewives and mothers of the corporate world. Gross. But fast-forward to today and not much has changed. Women still do the majority of the office “housework. ” This includes any person-oriented task that isn’t directly related to your actual job. There are the more obvious things like buying presents on behalf of everyone else, picking up/making coffee, bringing in treats, or cleaning up the communal space. But there are other tasks like taking notes, scheduling meetings, filling out forms, or mentoring that aren’t a function of your job and happen to fall to you because you are “so organized” which is just code for “a woman.” One of the reasons this is especially frustrating is that many of us either don’t mind doing these things or take on the task because we want to make sure that box is checked. A lot of this is incredibly subtle and it’s really difficult to recognize as problematic particularly when we’ve learned to accept it in basically every arena of our lives. Additionally, women (generally speaking) have the instinct to “tend and befriend” and this plays out at work in a variety of ways. Much like fight or flight, tending and befriending is a response to stress.
Tending involves nurturant activities designed to protect the self and offspring that promote safety and reduce distress; befriending is the creation and maintenance of social networks that may aid in this process. [The biobehavioral mechanism that underlies the tend and befriend pattern appears to draw heavily on the attachment/caregiving system, and considerable neuroendocrine evidence from animal and human studies suggests that oxytocin, in conjunction with female reproductive hormones and endogenous opioid peptide mechanisms, may be at its core].
When we spend our time doing these things we do not get credit for them because our altruistic behavior is (thought to be) just part of what women do. That makes it seem inconsequential, gets us nowhere and our male counterparts actually reap the benefits of our work. And speaking of the men, when they do these types of tasks they are rewarded and praised because office housework is clearly beyond their job descriptions. A smart lady might think to herself, “Noted, I will not be the Office Mom.” Turns out that is also problematic. When women don’t pitch in to help with tasks thought of as “office housework” we are seen to be violating those pesky gender roles. I believe that is called a lose/lose. We are literally wired to engage in these behaviors but when we follow these instincts we are punished and deemed to be “too helpful” to be taken seriously. YIKES!
So what the hell do we* do? The most obvious option is to just say no. Unfortunately, we all know that is easier said than done so it’s something we end up tightroping. There are small things we can try to start. Instead of agreeing to take the meeting notes, say that you would prefer to be active in the discussion (or something like that) and then (helpfully!) suggest someone else in your place. Don’t bring in treats or make the coffee or offer to get that condolence card. Basically, ask yourself: would [insert name of any guy from your office] do this? And if the answer is no: then move along, pretty lady! If you just absolutely can’t say no to these tasks for whatever reason, keep track of the time you spend doing them and include that in your annual review discussion. That way you have a record of all the time you spent doing shit that wasn’t your job!
Don’t be the office Mom, and don’t just be a bitch. Be the HBIC 👑
*I hate that we have to help solve this problem that we didn’t create
Quiet trend setter
This all things quiet trend is too much! Now that quiet quitting has run its course, people are talking about quiet firing. I find this newest iteration equally annoying. Quiet firing is when a supervisor is generally unsupportive on purpose. They are passive aggressive or not giving an employee a promotion or pay increase with little to no justification. That is a terrible way to operate and a surefire way to create a nightmare of a corporate culture. It isn’t clear if the quiet quitting leads to the quiet firing or vice versa but it all makes me want to quiet scream.
You know what this all reminds me of? My dating life in college. I was one of those people who would mentally break up with someone but not want to have the actual conversation. Instead I would ignore calls and messages (left on my answering machine that sat on my kitchen counter!!!), cancel dates, or just start dating other people.* My theory was that whoever I was dating would get sick of this behavior and eventually break up with me to save me the effort. I was quiet firing people way before it was a thing. But that approach was nothing to be proud of. It was wholly immature, dragged things out unnecessarily and created confusion and hard feelings that likely could have been avoided. It also led to some very awkward interactions while I was bartending.**
Canceled dates = canceled check-in meetings or 1-on-1s
Waiting to get broken up with = waiting for employee to quit
Ignoring calls = unwilling to provide direct feedback
Move on to someone else = give attention to employees with more “potential”
Actual quiet firing is worse though because it’s happening at work and can impact people’s livelihoods. If employees are underperforming, TELL THEM. If you are not happy with what they are producing, TELL THEM. The idea that this is the approach adults with authority are taking in the workplace goes against pretty much all we know about what good managers do. These aren’t 21-year-old college bartenders, they are leaders whose actions impact the rest of their team and the organizational culture. There is so much research on how to motivate employees and what to do when employees aren’t meeting expectations. There is also a ton of information on how to give feedback that is clear and constructive (even to people who are reactive). I think the people doing the quiet firing may also be missing the HUMAN aspects of their employees. If their performance started slipping all of a sudden what triggered it? Are they ok? Are they struggling with issues outside of work? Great leaders care and ask questions founded in empathy and psychological safety.
If you have tried all of these things with an employee who just isn’t cutting it and nothing changes then it’s time to let them go. You will need to actually tell them this or have HR do it for you. I realize firing people can be exceptionally difficult emotionally, and in some states practically, but there are ways to do it that are humane. Don’t be a quiet fire-er or a quiet quitter be a leader and remember that leadership is an action not a position (that’s a quote from Donald H. McGannon, I didn’t come up with that gem). I hope the next quiet trend to emerge is quiet eating because the sound of other people chewing makes me crazy (#Misophonia).
*Yes, I was a jackass back then. Also, social media didn’t exist so it was much easier to be a shady lady.
**Once the guy I quiet fired came into the bar and sat next to the guy I started dating instead. NEXT TO HIM. That was not a great shift.