A while ago I took a fabulous woman trip (not a girls trip) to the Madonna Inn in San Luis Obispo. My friend Kym and I were doing 2 nights in this kitschy wonderland and staying in the Paris Violets room. It was everything we wanted. Ridiculous decor, no kids, a pool, libations, and good food. The trip started off magnificently. We had a lovely dinner on Friday. Saturday morning I checked off an item that has been on my bucket list for a long time: GOAT YOGA. I downward dogged while tiny baby goats ran under me. Dreams do come true. Then we laid by the pool drinking grown-ass lady drinks and fell asleep as grown-ass ladies do. We got up and got ready for dinner because we had early reservations for Alex Madonna’s Gold Rush Steak House. It’s so amazing I needed to actually use the picture here so you don’t miss out. I was afraid you might not click the link.

Take it all in. Especially the carpet. They make a robe out of the same pattern. I bought one. Worth every penny.

This place was amazing! There was an actual band playing music that people (octogenarians) were dancing to on an actual wooden dance floor and we were seated at a lovely table for two right next to it. We were so relaxed, had just opened a bottle of Chardonnay and had not even taken a sip when I got a text. It was a text from my bank asking if I was trying to use my credit card to make a large purchase at a Target in San Luis Obispo. I was not. It took a second to register and then I grabbed for my purse on the back of my chair and it was there. Whew! But then I opened it. My (brand new) wallet was gone along with my driver’s license, $200 in cash (which I NEVER carry), and all of my credit cards. If you have had this happen you know it is an utterly shitty feeling. Once I canceled all my cards and let my bank know I sat back down with Kym and had my first sip of wine. We told the waiter what happened and he called over the manager who very kindly went through security footage. A few minutes later he came back and told us, “Yeah we saw him.” Saw who?! Turns out that while we were happily chatting, a man sat in a chair at the table next to ours, sidled up to the back of my chair with a jacket over his arm so my purse was out of view, and grabbed my wallet.

A few things here. The purse had a very strong snap that closed it so I don’t know how he got it open without me realizing. Kym and I were totally sober. If it were late in the evening and we had a few martinis in our systems I could have understood not noticing but that wasn’t the case.

The cameras caught him burgling me, tracked him to his car, and less than ten minutes later he made a $400 purchase at Target and tried to buy several hundred dollars worth of gift cards at another store. The employees told us he was clearly a professional but that didn’t make us feel better. Kym and I spent the rest of dinner feeling absolutely insane for not noticing. How did we not see him? Are we idiots?* How did I not clock someone that close to me? Even the waiter was perplexed because he didn’t see him either. I just kept thinking, if a man can be inches away from me and take something, what else can happen?! Turns out that is a fairly normal reaction.

Psychologists have looked into the emotional, behavioral, and psychological impacts of being robbed. The most common reactions are shock, disbelief, fear, anxiety, guilt, and unease. Unease was definitely a great description of how I felt and it just sort of stuck around for a while. I was fortunate that it eventually went away, but for some people the experience of being robbed is so traumatic that they suffer from PTSD. Most women operate with a low-level of unease at all times because it’s scary out there. Those of us with anxiety crank that unease up a few levels as our baseline. We worry about our physical safety, if someone is following us, if our drink is safe. In fact, there is a famous list of all the things women do to stay safe while out in public. It’s long. I usually opt for the keys through my fingers like Wolverine when walking to my car alone but it tuns out that won’t actually help me. Interestingly, when men were asked what they do to stay safe the overwhelming response was: Nothing, I don’t think about it. Sounds delightful. 

For me this unease coupled with feeling creeped out, violated, and generally pissed off morphed into some good old-fashioned self doubt. Self doubt is all about not feeling sure of yourself. Self doubt tries to convince you that you are incompetent. Self doubt caused me to take a situation that had absolutely nothing to do with my intelligence or abilities and turned it into something that. Self doubt is a real jackass and it underlies imposter syndrome; something many women face at work. 

In graduate school my friends and I used to joke about the “smoke and mirrors” we were using to succeed. The idea was that we had accidentally been admitted to the doctoral program due to some sort of computer glitch and that we were succeeding due to insane amounts of luck (not the endless cycle of reading, writing, over preparing, and crying). This luck then allowed us to continue to trick everyone around us into thinking that we knew what we were doing but one day we would be found out. Just like the Wizard of Oz, the curtain would be pulled back and we would be revealed for what we truly were: idiots. That’s imposter syndrome in a nutshell. 

Imposter syndrome makes us think we are a fraud and every smart, accomplished, poised, confident woman I know has felt it at one time or another. I used to feel like a complete charlatan teaching Business Ethics classes even though I have a PhD in Business Ethics! It doesn’t have to make sense to make an impact. Initially called Imposter Phenomenon, the first paper written about it was by two female psychologists. That’s no coincidence. They studied high-achieving women and found that certain types of family dynamics combined with societal stereotypes about women contribute to an, “internal experience of intellectual phoniness.” This propensity to underestimate our abilities happens so frequently we may not even realize we do it. We are prone to perfectionist tendencies, experience greater levels of self-doubt, and tend to have lower self-esteem. You don’t say…This lack of confidence in our abilities has consequences as we move through life. Women are less likely to apply for jobs unless they have 100% of the listed qualifications compared to their male counterparts. When things go wrong we take the blame (because it must have been our fault!) and when things go well we credit everyone else (because how could silly little me have accomplished this?!). Unfortunately, since the initial study on imposter syndrome took place in what we can call less enlightened times (1979), the women studied weren’t a diverse group as highlighted by Ruchika Tulshyan and Jodi-Ann Burey in their awesome Harvard Business Review article:

The impact of systemic racism, classism, xenophobia, and other biases was categorically absent when the concept of imposter syndrome was developed.

The complete picture of what drives our feelings of imposter syndrome weren’t fully explored but now we are starting to get it. It’s not us, it’s the frameworks in which we have to operate so we need to stop talking about fixing women at work and start thinking about fixing the places where women work.

You know what we also need to fix? The purse situation at restaurants!** Since that clearly has not been addressed I ended my trip with no credit cards, no I.D., and no money (but Kym spotted me some $$ because she's the best). I flew to San Luis Obispo. On a plane. Which requires I.D. to board. I had to make several calls to the local police department who told me to call TSA at the airport who told me they would “try” to help. Very comforting. I arrived at the airport three hours early and the TSA guy was ready for me. He said he would have to call a “central clearing house” run by Homeland Security and that they would ask me several questions. If I answered them correctly I was good to go and if not (insert actual shoulder shrug by TSA agent here). Luckily I aced the questions and made it home without further incident. I still think you should go to the Madonna Inn and drink out of one of their goblets. It’s not their fault some people do bad things. I also think you should be kind to yourself. We are all working in and against systems that are problematic and make us doubt ourselves every once in a while. It’s normal but it sucks. Just like having your wallet stolen. 

*We are not.  

**When we go to Oaxaca we get a cute little stand for all of our stuff and it is in full view right next to the table. Genius. Can we make that happen here please?

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